
Retail Customer Base and Wealth Management - Retail customer base reached 184 million, with retail business revenue accounting for 55.52% of total revenue[1] - Total assets under management (AUM) for retail customers reached 12.1 trillion yuan, with over 43 million clients holding wealth management products[1] - The company’s wealth management product holding customer count reached 43.1293 million, a year-on-year increase of 14.14%, while the retail wealth management product balance grew by 4.48% to CNY 31,384.36 billion[178] - The number of private banking clients exceeded 130,000, with total assets under management reaching 3.79 trillion yuan, an increase of 11.74%[94] - The wealth management platform "Zhaocaihao" attracted 19.73 million followers and served over 413 million customer interactions during the reporting period[119] - The company introduced products from 10 peer wealth management subsidiaries and 139 quality asset management institutions to enhance service offerings[119] Financial Performance - The group achieved net interest income of RMB 218.24 billion in 2022, an increase of 14.3% compared to RMB 203.92 billion in 2021[22] - The group reported a pre-tax profit of RMB 165.11 billion, up 11.4% from RMB 148.17 billion in the previous year[22] - The net profit attributable to shareholders was RMB 138.01 billion, an increase of 15.1% from RMB 119.92 billion in 2021[22] - Non-interest income for the group was 126.505 billion yuan, a year-on-year decrease of 0.77%, accounting for 36.70% of total operating income, down 1.77 percentage points year-on-year[128] - The group's wealth management income was 49.151 billion yuan, a year-on-year decrease of 6.10%[128] Loan and Asset Quality - Non-performing loans totaled 58.004 billion yuan, with a non-performing loan ratio of 0.96%, an increase of 0.05 percentage points from the previous year[21] - The non-performing loan (NPL) balance for retail loans was RMB 28.04 billion, an increase of RMB 3.91 billion, resulting in an NPL ratio of 0.89%, up 0.08 percentage points from the previous year[57] - The company’s total loans and advances amounted to RMB 6,051,459 million, with a non-performing loan amount of RMB 58,004 million, leading to a non-performing loan ratio of 0.96%[60] - The overall non-performing loan (NPL) rate for retail loans was 0.90%, with a focus loan rate of 1.42% and an overdue loan rate of 1.50%[138] - The company reported a consumer credit non-performing loan amount of CNY 17.839 billion, with a non-performing loan rate of 1.64%[141] Digital Transformation and Innovation - The company invested 14.168 billion yuan in information technology, a year-on-year increase of 6.60%, accounting for 4.51% of operating net income[98] - The technology platform has 4,655 shared components, and over 6,500 applications have been released through the low-code development system by the end of the reporting period[124] - The online service rate for customer base reached 95.65%, with financing business online rate increasing from 67.26% to 82.14%[99] - The monthly active users (MAU) of the招商銀行App and掌上生活App reached 111 million, with 24.39 million customers purchasing "朝朝寶," resulting in a total holding amount of 205.568 billion yuan[122] Risk Management and Regulatory Compliance - The company emphasizes a risk management system covering all customers, assets, risks, institutions, processes, and elements to enhance risk control capabilities[125] - The company continues to meet additional regulatory requirements, maintaining high levels of capital adequacy and liquidity[147] - The core Tier 1 capital adequacy ratio was 13.68%, up 1.02 percentage points from the previous year[66] - The total capital adequacy ratio was 17.77%, an increase of 0.29 percentage points compared to the previous year[66] Strategic Focus and Future Plans - The company aims to enhance capabilities in wealth management, fintech, and risk management to drive sustainable development[1] - The company plans to focus on green finance, inclusive finance, and technology finance to enhance asset quality and meet diverse investor needs[107] - The company aims to maintain stable growth in retail loans in 2023, with an expected increase in growth rate compared to 2022[135] - The company will focus on green economy, manufacturing, inclusive finance, and technology finance for credit investment in 2023[135]