Revenue and Financial Performance - Fourth quarter revenue was 179million,andfiscalyear2024revenuetotaled729 million, representing a 2% decrease from 743.9millioninfiscal2023[7].−Totalannualrecurringrevenue(ARR)was697 million at quarter-end, a decrease of 1% from the previous year[8]. - Service revenue for Q1 2024 was 172.49million,adecreaseof4.1176.56 million in Q1 2023[36]. - Total revenue for Q1 2024 was 179.41million,down2.4184.53 million in Q1 2023[36]. - Non-GAAP net income for the year was 57,964,000,representing8.038,513,000 or 5.2% in the previous year, an increase of 50.9%[46]. - Total ARR for Q4 Fiscal 2023 was 703million,withagrowthrateofonly227.6 million compared to a loss of 66.3millioninfiscal2023[7].−Non−GAAPoperatingprofitincreasedby5294.7 million, up from 62.4millioninfiscal2023[7].−AdjustedEBITDAforthefourthquarterwas26 million, down from 31.6millioninthesameperiodlastyear[8].−NetlossforQ12024was23.59 million, compared to a net loss of 9.43millioninQ12023,indicatingasignificantincreaseinlosses[36].−ThenetlossfortheyearendedMarch31,2024,was67,592,000, an improvement from a net loss of 73,143,000inthepreviousyear,representingadecreaseofapproximately7.10.19 for Q1 2024, compared to 0.08forQ12023[36].−Non−GAAPnetincomepershareforQ1Fiscal2024was0.08, down from 0.11inQ1Fiscal2023[48].−ThecompanyreportedaGAAPnetlosspershareof(0.19) for Q1 Fiscal 2024, compared to (0.08)inQ1Fiscal2023[48].CashFlowandDebtManagement−Cashflowfromoperationsincreased6279 million for fiscal year 2024[7]. - The company repaid 63.3millionofits2024Notes,bringingtotaldebtrepaymentinfiscal2024to88.3 million[9]. - Interest paid increased to 35,574,000in2024from22,162,000 in 2023, reflecting a rise of 60.5%[43]. - The company reported a repayment of 63,295,000onconvertibleseniornotesduringtheyear,comparedtoarepaymentof217,299,000 in the previous year, indicating a reduction in debt repayment[42]. - Total current assets decreased to 247.84millionasofMarch31,2024,from273.12 million as of March 31, 2023[40]. - Total liabilities decreased to 654.02millionasofMarch31,2024,from741.90 million as of March 31, 2023[40]. - Cash and cash equivalents increased to 116.26millionasofMarch31,2024,comparedto111.40 million as of March 31, 2023[40]. - Total cash, cash equivalents, and restricted cash at the end of the year was 116,723,000,upfrom112,729,000 at the beginning of the year, indicating a net increase of 3,994,000[42].OperationalEfficiency−ResearchanddevelopmentexpensesforQ12024were33.93 million, down from 36.46millioninQ12023,adecreaseof6.965,857,000 for the year, down from 90,634,000in2023,areductionof27.410 million for Fuze indirect tax liabilities during the three months ended March 31, 2024[49]. - The total cost of service revenue as a percentage of service revenue was 27.5% for the year ended March 31, 2024, compared to 28.0% in 2023, showing a slight improvement[46]. Future Outlook - For Q1 fiscal 2025, the company expects service revenue in the range of 170millionto174 million and total revenue between 176millionand181 million[15]. - Non-GAAP net income per share for fiscal 2025 is projected to be between 0.37and0.45, based on a fully diluted share count of approximately 133 million[15]. Product Development - The company launched several new products, including 8x8 Engage and Proactive Outreach, aimed at enhancing customer engagement and experience[14]. - Total Annual Recurring Revenue (ARR) for Q1 Fiscal 2024 was 703million,showingayear−over−yeargrowthof2100,000 ARR, was 404millioninQ1Fiscal2024,maintaining58167 million, with a year-over-year growth of 5%[51]. - Mid-Market ARR for Q1 Fiscal 2024 was $132 million, reflecting a year-over-year growth of 5%[51].