Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM10-Q ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2025 or ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ________to _________ Commission file number: 001-38312 _________________ 8x8, INC. (Exact name of Registrant as Specified in its Charter) _______________ ...

8x8 (EGHT) came out with quarterly earnings of $0.08 per share, in line with the Zacks Consensus Estimate . This compares to earnings of $0.08 per share a year ago. These figures are adjusted for non-recurring items. A quarter ago, it was expected that this telecommunications services company would post earnings of $0.08 per share when it actually produced earnings of $0.08, delivering no surprise.Over the last four quarters, the company has surpassed consensus EPS estimates two times.8x8, which belongs to ...

8x8 (EGHT) Q1 2026 Earnings Call August 05, 2025 05:00 PM ET Speaker0Good day, and thank you for standing by. Welcome to the 8x8 Inc. Q1 twenty twenty six Earnings Conference Call. At this time, all participants are in a listen only mode. After the speakers' presentation, there will be a question and answer session.To ask a question during the session, you will need to press 11 on your telephone. You will then hear an automated message advising your hand is raised. To withdraw your question, please press 11 ...

First Quarter Fiscal 2026 Ended June 30, 2025 August 5, 2025 Copyright 2025 8x8, Inc. or its affiliates. All rights reserved. Forward-Looking Statements This presentation includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934. Any statements that are not statements of historical fact may be deemed to be forward-looking statements. For example, words such as "may," "will," "should," "estimates," "pr ...

Exhibit 99.1 8x8, Inc. Announces First Quarter Fiscal Year 2026 Financial Results Returned to year-over-year service and total revenue growth Service revenue of $176 million and total revenue of $181 million Delivered 18th consecutive quarter of positive cash flow from operations CAMPBELL, CA, August 5, 2025 – 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the first quarter of ...

Core Insights - The India Communication Platform as a Service (CPaaS) market is projected to grow from USD 1.03 Billion in 2025 to USD 3.43 Billion by 2031, with a compound annual growth rate (CAGR) of 22.20% [1][16]. Market Drivers - The surge in demand for CPaaS in India is driven by the digitization of various sectors such as retail, healthcare, BFSI, and e-commerce, alongside increased smartphone penetration and internet accessibility [2]. - Digital transformation across Indian enterprises is significantly boosting CPaaS adoption, with organizations integrating real-time communication capabilities to enhance service quality [4]. - Supportive government initiatives like Digital India and the expansion of digital payment systems have further increased the demand for cloud-based communication tools [5]. Market Challenges - The expansion of CPaaS services has raised concerns regarding data privacy and regulatory compliance, particularly with the implementation of the Digital Personal Data Protection Act, 2023 [6][7]. - Ambiguities in regulations concerning data localization and cross-border transfer complicate the operational landscape for CPaaS providers [8]. Market Trends - The integration of artificial intelligence in CPaaS is a key trend, enabling intelligent and conversational interactions through tools like chatbots and voice assistants [9]. - AI-driven communication enhances service consistency and response times in high-volume environments such as retail and banking, while advancements in natural language processing improve accessibility [10]. Key Players - Notable companies in the India CPaaS market include Twilio Inc., Infobip Ltd., Bandwidth Inc., Plivo Inc., Kaleyra Inc., Route Mobile Ltd., Sinch AB, and 8x8, Inc. [14].

Summary of 8x8 (EGHT) 2025 Conference Call Company Overview - **Company**: 8x8, Inc. (EGHT) - **Industry**: Business Communications, specifically focusing on CPaaS (Communications Platform as a Service), UCaaS (Unified Communications as a Service), and CCaaS (Contact Center as a Service) Key Points and Arguments 1. **Recent Earnings and Guidance**: - 8x8 provided guidance for fiscal year 2026, indicating revenue growth expectations of high single digits, around 8% in the coming years [5][7][17] - The CPaaS business is performing better than expected, although there was some disruption in new business generation in March and April due to macroeconomic factors [5][6] 2. **Market Dynamics**: - The voice communications industry is not declining; it is evolving with trends towards omnichannel communication [9][10] - The company has seen growth in international markets, which constitute over a third of its business, while the US market faced challenges [6] 3. **Performance Metrics**: - The core business (excluding Fuse) grew by 4.6% year-over-year, aligning with industry peers [12] - The company has reduced its debt by approximately 40% since acquiring Fuse, which was a $250 million transaction [14][15] 4. **Strategic Focus**: - 8x8 aims to be a global software provider rather than a traditional telecom company, focusing on cloud-based solutions [19][23] - The company is actively looking for acquisition opportunities in the fragmented telecom market to enhance its scale and capabilities [18][24] 5. **AI and Contact Center Solutions**: - 8x8 has been investing in AI since 2019, integrating AI into its products to enhance customer service and operational efficiency [39][40] - The company targets mid-market enterprises that lack in-house development capabilities, providing them with advanced contact center technologies [53] 6. **Competitive Landscape**: - The primary competitors include hyperscalers like Microsoft, Amazon, and Google, as well as traditional telecom companies [75] - 8x8 believes it is well-positioned to capture market share due to its comprehensive product offerings and focus on innovation [78] 7. **Future Outlook**: - The company anticipates continued growth and cash flow generation, with plans for increased R&D spending and potential M&A activities in the future [80][81] - There is a recognition of the need for a shift from on-premise to cloud-based solutions, particularly for AI applications [60][63] Additional Important Insights - **Valuation Concerns**: There is a significant market disconnect regarding 8x8's valuation, which does not reflect its growth potential and innovation capabilities [78][79] - **R&D Strategy**: The company plans to leverage partnerships for R&D to enhance its product offerings without incurring additional debt [83][84] - **Long-term Vision**: 8x8 aims to maintain a low leverage ratio to ensure financial flexibility for innovation and growth [33][34] This summary encapsulates the key insights and strategic direction of 8x8 as discussed in the conference call, highlighting its performance, market positioning, and future growth plans.

Part I [Business](index=4&type=section&id=Item%201.%20Business) 8x8, Inc. is a global provider of an integrated customer experience and business communications platform, combining contact center, unified communications, and communication APIs into a single, AI-powered cloud solution - 8x8 provides an integrated **Platform for CX™** that unifies **CCaaS**, **UCaaS**, and **CPaaS** capabilities into a single, secure, **AI-powered** system[15](index=15&type=chunk)[21](index=21&type=chunk)[27](index=27&type=chunk) - The company's strategic focus is on **mid-market**, **small to mid-sized enterprise**, and **public sector organizations**, typically with **500 to 10,000 employees**[16](index=16&type=chunk)[23](index=23&type=chunk) - Go-to-market strategy includes **direct sales**, **technology solutions distributors (TSDs)**, **value-added resellers (VARs)**, and **strategic technology partners** like Microsoft and Salesforce[17](index=17&type=chunk)[24](index=24&type=chunk)[37](index=37&type=chunk) - As of March 31, 2025, the company holds at least **405 patents** with an additional **90 patent applications** pending, covering various aspects of its technology[42](index=42&type=chunk) - Employee and Customer Overview (Fiscal 2025) | Metric | Value | | :--- | :--- | | **Total Customers** | > 55,000 | | **Countries with Users** | > 160 | | **Single Customer Revenue Concentration** | No single customer > 10% of revenue | | **Full-Time Employees** | 1,942 | | **Employees Outside U.S.** | 67% | [Risk Factors](index=12&type=section&id=Item%201A.%20Risk%20Factors) The company faces significant risks across its business, operations, and financials, including a history of net losses, intense competition, potential customer churn, and complex regulatory landscapes [Risks Related to Business and Industry](index=13&type=section&id=Risks%20Related%20to%20our%20Business%20and%20Industry) The company has a history of losses, faces intense competition, and is dependent on successful customer migration from acquired platforms like Fuze - The company recorded operating income of **$15.2 million** for fiscal 2025 but has an accumulated deficit of approximately **$887.7 million** and expects to continue incurring operating losses in the near future[84](index=84&type=chunk) - Intense competition exists with cloud service providers (e.g., **RingCentral**, **Zoom**, **Five9**), legacy vendors (e.g., **Avaya**, **Cisco**), and large technology companies (e.g., **Alphabet**, **Amazon**, **Microsoft**)[99](index=99&type=chunk)[100](index=100&type=chunk) - The company is targeting the completion of the **Fuze customer migration** and platform shutdown by **December 31, 2025**, with failure to meet this timeline potentially resulting in increased costs and operational risks[116](index=116&type=chunk) - As of March 31, 2025, the company had federal Net Operating Loss (NOL) carryforwards of **$1,023.8 million** and state NOL carryforwards of **$869.4 million**, the utilization of which is subject to limitations[120](index=120&type=chunk) [Risks Related to Products and Operations](index=19&type=section&id=Risks%20Related%20to%20our%20Products%20and%20Operations) Operational risks include potential service disruptions from software bugs or infrastructure failures, challenges from international expansion, and reliance on third-party network providers - The company's services and infrastructure have contained and may in the future contain **undetected errors, bugs, or vulnerabilities**, which have caused and may cause **temporary service outages**[127](index=127&type=chunk)[129](index=129&type=chunk) - International operations face risks from localization, differing regulations, and geopolitical tensions, with the **Russia-Ukraine conflict** potentially impacting the company's significant engineering and operations presence in **Romania**[133](index=133&type=chunk)[135](index=135&type=chunk) - The company relies on third-party network service providers like **Equinix**, **Amazon Web Services (AWS)**, and **Oracle** for connectivity and cloud services, making it vulnerable to disruptions from these providers[146](index=146&type=chunk) [Risks Related to Regulatory Matters](index=24&type=section&id=Risks%20Related%20to%20Regulatory%20Matters) The company is exposed to significant regulatory risks, including cyber intrusions, evolving global data privacy laws, and extensive telecommunications regulations as a VoIP provider - **Cyberattacks**, including **ransomware**, are increasing in frequency and magnitude, with geopolitical tensions potentially heightening risks of cyber-attacks from **nation-state actors**[152](index=152&type=chunk) - The company is subject to numerous data privacy and protection laws, including the EU's **GDPR**, the UK's Data Protection Act, and various U.S. state laws (e.g., **CCPA/CPRA**), which carry **significant fines** for non-compliance[164](index=164&type=chunk)[170](index=170&type=chunk) - As a provider of interconnected **VoIP services**, the company is subject to extensive regulations from the **FCC** and international bodies concerning **E-911**, **Universal Service Fund** contributions, and **robo-calling**[61](index=61&type=chunk)[166](index=166&type=chunk)[167](index=167&type=chunk) [Risks Related to Intellectual Property](index=27&type=section&id=Risks%20Related%20to%20Intellectual%20Property) The company faces risks of intellectual property infringement claims, challenges in protecting its proprietary technology, and potential restrictions from open-source software use - The company may face **infringement lawsuits** from third parties, which could result in **monetary liabilities** or require it to stop using certain technologies[174](index=174&type=chunk) - Protection of proprietary technology relies on **patents**, **trademarks**, and **trade secrets**, which may not provide a sufficient competitive advantage and could be challenged or invalidated[175](index=175&type=chunk) - The use of **open-source software** carries the risk that licenses could be construed in a way that imposes **unanticipated restrictions** on the company's platform[178](index=178&type=chunk) [Risks Related to Debt, Stock, and Charter](index=28&type=section&id=Risks%20Related%20to%20our%20Debt%2C%20our%20Stock%2C%20and%20our%20Charter) 8x8 has a substantial debt load requiring significant cash flow for service, and its stock price volatility could jeopardize its Nasdaq listing - Outstanding Debt as of March 31, 2025 | Debt Instrument | Principal Amount Outstanding | | :--- | :--- | | Senior Secured Term Loan (due 2027) | $152.0 million | | 4.00% Convertible Senior Notes (due 2028) | $201.9 million | - The company's ability to make **scheduled debt payments** depends on future performance and cash flow, which are subject to economic and competitive factors beyond its control[183](index=183&type=chunk) - If the company's stock price falls below **$1.00 per share** for an extended period, it could become non-compliant with **Nasdaq's listing requirements**, potentially leading to **delisting**[189](index=189&type=chunk) [General Risk Factors](index=31&type=section&id=General%20Risk%20Factors) The company is exposed to general risks including adverse macroeconomic conditions and potential disruptions from natural disasters - Macroeconomic factors like **inflation**, **rising interest rates**, and **international conflicts** can **reduce demand** for services, **lengthen sales cycles**, and **increase customer churn**[194](index=194&type=chunk) - The company's headquarters and a third-party data center are located in the **San Francisco Bay Area**, a region known for **seismic activity**, posing a risk of disruption from natural disasters[199](index=199&type=chunk) [Unresolved Staff Comments](index=33&type=section&id=Item%201B.%20Unresolved%20Staff%20Comments) The company reports that it has no unresolved staff comments from the Securities and Exchange Commission - None[201](index=201&type=chunk) [Cybersecurity](index=33&type=section&id=Item%201C.%20Cybersecurity) 8x8 maintains a comprehensive cybersecurity risk management program aligned with the NIST Cybersecurity Framework, overseen by the Board's Technology & Cybersecurity Committee - The company's cybersecurity risk management program is aligned with the **National Institute of Standards and Technology (NIST) Cybersecurity Framework**[203](index=203&type=chunk) - Oversight is provided by the **Board's Technology & Cybersecurity Committee**, which meets quarterly, and the program is led by the **Chief Information Security Officer (CISO)**, who has over **25 years of experience**[206](index=206&type=chunk)[207](index=207&type=chunk) - To date, 8x8 has **not experienced any cybersecurity incidents** that have **materially impacted** its operations or financial condition[205](index=205&type=chunk) [Properties](index=34&type=section&id=Item%202.%20Properties) The company's principal operations are headquartered in Campbell, California, with international leased offices and third-party data center hosting facilities globally - Principal operations are located in **Campbell, California**[210](index=210&type=chunk) - International operations are conducted in leased office spaces, with key locations in the **UK**, **Romania**, **Canada**, **Portugal**, **Singapore**, and the **Philippines**[210](index=210&type=chunk) - The company utilizes **third-party data center hosting facilities** in **North America**, **Europe**, and the **Asia Pacific** region[211](index=211&type=chunk) [Legal Proceedings](index=34&type=section&id=Item%203.%20Legal%20Proceedings) Information regarding legal proceedings is incorporated by reference from Note 7, "Commitments and Contingencies," in the Notes to Consolidated Financial Statements - This section refers to **Note 7** of the financial statements for details on legal proceedings[212](index=212&type=chunk) [Mine Safety Disclosures](index=34&type=section&id=Item%204.%20Mine%20Safety%20Disclosures) This item is not applicable to the company - Not applicable[213](index=213&type=chunk) Part II [Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities](index=35&type=section&id=Item%205.%20Market%20for%20Registrant%27s%20Common%20Equity%20and%20Related%20Stockholder%20Matters%20and%20Issuer%20Purchases%20of%20Equity%20Securities) 8x8's common stock is traded on the Nasdaq Global Select Market under the symbol "EGHT", and the company has a stock repurchase plan but has never paid cash dividends - The company's common stock trades on the **Nasdaq Global Select Market** under the symbol "**EGHT**"[215](index=215&type=chunk) - 8x8 has **never paid cash dividends** and has **no plans** to do so in the foreseeable future[216](index=216&type=chunk) - As of March 31, 2025, approximately **$7.1 million** remained available for stock repurchases under the 2017 Repurchase Plan[222](index=222&type=chunk) [Reserved]](index=36&type=section&id=Item%206.%20%5BReserved%5D) This item is reserved and contains no information [Management's Discussion and Analysis of Financial Condition and Results of Operations](index=37&type=section&id=Item%207.%20Management%27s%20Discussion%20and%20Analysis%20of%20Financial%20Condition%20and%20Results%20of%20Operations) In fiscal 2025, 8x8's total revenue decreased by 1.9% to $715.1 million, but the company achieved a significant turnaround in profitability, reporting income from operations of $15.2 million [Results of Operations](index=40&type=section&id=Results%20of%20Operations) For fiscal 2025, total revenue decreased to $715.1 million, but income from operations significantly improved to $15.2 million from a $27.6 million loss in the prior year, driven by cost controls - Fiscal Year 2025 vs. 2024 Key Financial Results (in thousands) | Metric | Fiscal 2025 | Fiscal 2024 | Change | Change (%) | | :--- | :--- | :--- | :--- | :--- | | **Total Revenue** | $715,070 | $728,705 | $(13,635) | (1.9)% | | Service Revenue | $692,923 | $700,579 | $(7,656) | (1.1)% | | **Gross Profit** | $485,272 | $503,800 | $(18,528) | (3.7)% | | **Income (Loss) from Operations** | $15,193 | $(27,603) | $42,796 | N/A | | **Net Loss** | $(27,212) | $(67,592) | $40,380 | N/A | - Service revenue decrease of **$7.7 million** was driven by a **$19.9 million** decline in subscription revenue from the **Fuze platform**, partially offset by a **$12.2 million** increase in platform usage revenue[252](index=252&type=chunk) - General and administrative expenses decreased by **$29.8 million (26.6%)**, primarily due to a **$24.2 million** decrease associated with regulatory and state and local tax matters[258](index=258&type=chunk) - There was **no impairment** of long-lived assets in fiscal 2025, compared to an **$11.0 million impairment charge** in fiscal 2024 related to ceasing use of office space[259](index=259&type=chunk) [Liquidity and Capital Resources](index=42&type=section&id=Liquidity%20and%20Capital%20Resources) As of March 31, 2025, the company held $88.1 million in cash and cash equivalents, with net cash provided by operating activities at $63.6 million, and it believes existing cash flows are sufficient for the next twelve months - Cash and Cash Equivalents (in thousands) | Date | Amount | | :--- | :--- | | March 31, 2025 | $88,050 | | March 31, 2024 | $116,262 | - Cash Flow Summary (in thousands) | Cash Flow Activity | Fiscal 2025 | Fiscal 2024 | | :--- | :--- | :--- | | Net cash provided by operating activities | $63,554 | $78,985 | | Net cash provided by (used in) investing activities | $(16,424) | $8,546 | | Net cash used in financing activities | $(75,106) | $(83,411) | - On August 5, 2024, the company drew **$200.0 million** from a **new Term Loan facility** and used the proceeds to repay the **previous 2022 Term Loan**[271](index=271&type=chunk)[274](index=274&type=chunk) - The company made **three principal prepayments** on the new Term Loan during fiscal 2025, totaling **$48.0 million**[273](index=273&type=chunk) [Critical Accounting Policies and Estimates](index=45&type=section&id=Critical%20Accounting%20Policies%20and%20Estimates) The company's critical accounting policies involve significant management judgment and estimates, particularly in revenue recognition, allowance for credit losses, and asset impairment assessments - Key critical accounting policies include **Revenue Recognition**, **Allowance for Credit Losses**, **Acquisitions**, **Capitalized Internal-Use Software Costs**, **Accounting for Long-Lived Assets**, and **Goodwill and Other Intangible Assets**[279](index=279&type=chunk) - **Revenue recognition** requires significant judgment in identifying performance obligations, determining transaction prices, and estimating variable consideration like sales returns and customer credits[280](index=280&type=chunk)[282](index=282&type=chunk) - The company tests **goodwill** for impairment annually and reviews **long-lived assets** for impairment when events indicate their carrying value may not be recoverable, with an impairment of **$11.0 million** for right-of-use assets recorded in fiscal 2024[288](index=288&type=chunk)[289](index=289&type=chunk) [Quantitative and Qualitative Disclosures About Market Risk](index=47&type=section&id=Item%207A.%20Quantitative%20and%20Qualitative%20Disclosures%20About%20Market%20Risk) The company is primarily exposed to interest rate risk on its variable-rate Term Loan and foreign currency exchange risk from international operations - The company is subject to **interest rate risk** on its **variable-rate Term Loan**, which had a principal of **$152.0 million** as of March 31, 2025, where a hypothetical **10% increase** in the variable interest rate would increase annual interest expense by approximately **$1.0 million**[292](index=292&type=chunk) - The company has **foreign currency risks** related to revenue and expenses denominated primarily in the **British Pound** and **Singapore Dollar**[294](index=294&type=chunk) - A hypothetical **10% change** in foreign currency exchange rates would result in a foreign currency translation adjustment of approximately **$13.0 million** within accumulated other comprehensive loss[295](index=295&type=chunk) [Financial Statements and Supplementary Data](index=48&type=section&id=Item%208.%20Financial%20Statements%20and%20Supplementary%20Data) This section presents the company's audited consolidated financial statements for the fiscal years ended March 31, 2025, 2024, and 2023, along with the independent auditor's report and detailed notes [Report of Independent Registered Public Accounting Firm](index=49&type=section&id=Report%20of%20Independent%20Registered%20Public%20Accounting%20Firm) Moss Adams LLP issued an unqualified opinion on the consolidated financial statements and the effectiveness of the company's internal control over financial reporting, identifying no critical audit matters - The auditor, **Moss Adams LLP**, provided an **unqualified opinion** on the financial statements and the effectiveness of **internal control over financial reporting**[300](index=300&type=chunk) - The audit determined there were **no critical audit matters**[306](index=306&type=chunk) [Consolidated Financial Statements](index=50&type=section&id=Consolidated%20Financial%20Statements) The consolidated financial statements show total assets of $683.2 million and total liabilities of $561.0 million as of March 31, 2025, with a net loss of $27.2 million for fiscal 2025 - Consolidated Balance Sheet Highlights (in thousands) | Account | March 31, 2025 | March 31, 2024 | | :--- | :--- | :--- | | Total Current Assets | $203,866 | $247,836 | | Total Assets | $683,177 | $755,979 | | Total Current Liabilities | $169,244 | $172,584 | | Total Liabilities | $560,973 | $654,021 | | Total Stockholders' Equity | $122,204 | $101,958 | - Consolidated Statement of Operations Highlights (in thousands) | Account | FY 2025 | FY 2024 | FY 2023 | | :--- | :--- | :--- | :--- | | Total Revenue | $715,070 | $728,705 | $743,938 | | Gross Profit | $485,272 | $503,800 | $502,463 | | Income (Loss) from Operations | $15,193 | $(27,603) | $(66,292) | | Net Loss | $(27,212) | $(67,592) | $(73,143) | | Net Loss Per Share | $(0.21) | $(0.56) | $(0.63) | - Consolidated Statement of Cash Flows Highlights (in thousands) | Account | FY 2025 | FY 2024 | FY 2023 | | :--- | :--- | :--- | :--- | | Net cash provided by operating activities | $63,554 | $78,985 | $48,786 | | Net cash provided by (used in) investing activities | $(16,424) | $8,546 | $6,050 | | Net cash used in financing activities | $(75,106) | $(83,411) | $(37,784) | [Notes to Consolidated Financial Statements](index=56&type=section&id=Notes%20to%20Consolidated%20Financial%20Statements) The notes provide detailed disclosures on significant accounting policies, revenue, debt, stock-based compensation, income taxes, and commitments, including an FCC investigation settlement - Remaining performance obligations for contract revenue not yet recognized was approximately **$780.0 million** as of March 31, 2025, with **84%** expected to be recognized over the next **24 months**[392](index=392&type=chunk) - The company settled an **FCC investigation** regarding prior period regulatory filings for both 8x8 and Fuze, Inc. by agreeing to a compliance plan and paying a **$0.3 million civil penalty**[420](index=420&type=chunk) - Total stock-based compensation expense was **$39.9 million** in fiscal 2025, a decrease from **$61.9 million** in fiscal 2024[454](index=454&type=chunk) - The company maintains a **full valuation allowance** of **$368.8 million** against its **U.S. deferred tax assets** due to a history of **cumulative losses**[472](index=472&type=chunk) - On **April 11, 2025**, the company prepaid an additional **$15.0 million** of its Term Loan, reducing the outstanding principal to **$137.0 million**[481](index=481&type=chunk) [Changes in and Disagreements with Accountants on Accounting and Financial Disclosure](index=82&type=section&id=Item%209.%20Changes%20in%20and%20Disagreements%20with%20Accountants%20on%20Accounting%20and%20Financial%20Disclosure) The company reports that there were no changes in or disagreements with its accountants on accounting and financial disclosure - None[483](index=483&type=chunk) [Controls and Procedures](index=82&type=section&id=Item%209A.%20Controls%20and%20Procedures) Management concluded that the company's disclosure controls and procedures and internal control over financial reporting were effective as of March 31, 2025 - Management concluded that disclosure controls and procedures were **effective** as of March 31, 2025[485](index=485&type=chunk) - Management concluded that internal control over financial reporting was **effective** as of March 31, 2025[487](index=487&type=chunk) [Other Information](index=82&type=section&id=Item%209B.%20Other%20Information) This section discloses an executive officer's Rule 10b5-1 trading plan and the board's adoption of an executive bonus plan for fiscal 2026 - An executive officer, **Hunter Middleton**, adopted a **Rule 10b5-1 Trading Plan** on **February 28, 2025**, for the potential sale of up to **232,040 shares**[489](index=489&type=chunk) - The board adopted an executive bonus plan for **fiscal 2026** with semi-annual payouts based on **service revenue**, **non-GAAP operating income**, and **net new annual subscription revenue** targets[490](index=490&type=chunk) [Disclosure Regarding Foreign Jurisdictions that Prevent Inspections](index=82&type=section&id=Item%209C.%20Disclosure%20Regarding%20Foreign%20Jurisdictions%20that%20Prevent%20Inspections) This item is not applicable to the company - None[491](index=491&type=chunk) Part III [Directors, Executive Officers and Corporate Governance](index=83&type=section&id=Item%2010.%20Directors%2C%20Executive%20Officers%20and%20Corporate%20Governance) Information regarding directors, executive officers, and corporate governance will be incorporated by reference from the company's definitive proxy statement for its 2025 Annual Meeting of Stockholders - Information required for this item is incorporated by reference from the **2025 Proxy Statement**[494](index=494&type=chunk) [Executive Compensation](index=83&type=section&id=Item%2011.%20Executive%20Compensation) Information relating to executive compensation will be incorporated by reference from the company's definitive proxy statement for its 2025 Annual Meeting of Stockholders - Information required for this item is incorporated by reference from the **2025 Proxy Statement**[497](index=497&type=chunk) [Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters](index=83&type=section&id=Item%2012.%20Security%20Ownership%20of%20Certain%20Beneficial%20Owners%20and%20Management%20and%20Related%20Stockholder%20Matters) Information regarding security ownership and related matters will be incorporated by reference from the company's definitive proxy statement for its 2025 Annual Meeting of Stockholders - Information required for this item is incorporated by reference from the **2025 Proxy Statement**[498](index=498&type=chunk) [Certain Relationships and Related Transactions and Director Independence](index=83&type=section&id=Item%2013.%20Certain%20Relationships%20and%20Related%20Transactions%20and%20Director%20Independence) Information regarding certain relationships, related transactions, and director independence will be incorporated by reference from the company's definitive proxy statement for its 2025 Annual Meeting of Stockholders - Information required for this item is incorporated by reference from the **2025 Proxy Statement**[499](index=499&type=chunk) [Principal Accountant Fees and Services](index=83&type=section&id=Item%2014.%20Principal%20Accountant%20Fees%20and%20Services) Information regarding principal accountant fees and services will be incorporated by reference from the company's definitive proxy statement for its 2025 Annual Meeting of Stockholders - Information required for this item is incorporated by reference from the **2025 Proxy Statement**[500](index=500&type=chunk) Part IV [Exhibits and Financial Statement Schedules](index=84&type=section&id=Item%2015.%20Exhibits%20and%20Financial%20Statement%20Schedules) This section lists the financial statements included under Item 8 and provides a comprehensive list of all exhibits filed with or incorporated by reference into the Form 10-K - This section provides an index to the **financial statements** and a list of all **exhibits** filed with the report[502](index=502&type=chunk)[504](index=504&type=chunk) [Form 10-K Summary](index=86&type=section&id=Item%2016.%20Form%2010-K%20Summary) This item is not applicable to the company - None[508](index=508&type=chunk)

Core Insights - 8x8, Inc. reported accelerated growth in core service revenue and record cash generation for FY2025, with significant advancements in platform innovation and customer upgrades [2][3] - The company achieved $63.6 million in operating cash flow for FY2025, marking the highest consecutive two-year period of non-GAAP operating cash flow in its history [1][5] Financial Performance - In Q4 FY2025, operating cash flow reached $5.9 million, contributing to a two-year total of over $142 million [1][5] - Year-over-year quarterly service revenue growth accelerated to 4.6% in Q4 FY2025, up from 2.7% in Q3, with annual growth for the segment reaching 2.8% [3][4] - Net debt to trailing twelve-month EBITDA improved to 2.7x, down from over 6x in Q2 2023, with over $209 million in debt principal retired since August 2022 [5][6] Product and Market Strategy - The number of customers using three or more products increased by 13% year-over-year to over 700 in Q4 FY2025, indicating improved customer retention [7][8] - The company introduced AI integrations and saw a 72% surge in Microsoft Teams integration license sales, with over 550,000 cumulative seats deployed [7][9] - 8x8 is the first contact center provider to fully integrate rich communication services, enhancing its competitive differentiation [9][10] Future Outlook - Management projects total revenue for FY2026 to be between $702 million and $724 million, with anticipated non-GAAP operating income of $67.5 million at the midpoint [11] - The company expects to achieve high single-digit service revenue growth and double-digit operating margins by FY2028, with risks from the Fuze platform migration diminishing [11]

Group 1: Earnings Performance - 8x8 reported quarterly earnings of $0.08 per share, matching the Zacks Consensus Estimate, and consistent with earnings from the previous year [1] - The company had revenues of $177.04 million for the quarter ended March 2025, missing the Zacks Consensus Estimate by 0.56% and down from $179.41 million a year ago [2] - Over the last four quarters, 8x8 has surpassed consensus EPS estimates two times and topped consensus revenue estimates just once [2][3] Group 2: Stock Performance and Outlook - 8x8 shares have declined approximately 32.2% since the beginning of the year, contrasting with the S&P 500's gain of 1.3% [3] - The future performance of 8x8's stock will largely depend on management's commentary during the earnings call and the company's earnings outlook [4][6] - The current consensus EPS estimate for the upcoming quarter is $0.11 on revenues of $177.61 million, and for the current fiscal year, it is $0.37 on revenues of $716.4 million [7] Group 3: Industry Context - The Internet - Software industry, to which 8x8 belongs, is currently ranked in the top 29% of over 250 Zacks industries, indicating a favorable industry outlook [8] - Empirical research suggests a strong correlation between near-term stock movements and trends in earnings estimate revisions, which can impact 8x8's stock performance [5]