Redfin(RDFN) - 2023 Q4 - Annual Report

Visitor and Transaction Trends - Monthly average visitors decreased slightly to 49,479 in 2023 from 49,654 in 2022, while the number of real estate services transactions dropped to 61,920 from 80,203[150]. - Brokerage transactions fell to 47,244 in 2023, down 29% from 66,554 in 2022, while partner transactions increased to 14,676 from 13,649[150]. - The average number of lead agents decreased to 1,776 in 2023 from 2,426 in 2022, reflecting a 27% reduction in workforce to align with consumer demand[150]. - U.S. market share by units was 0.76% in 2023, a slight decline from 0.80% in 2022, indicating challenges in increasing market penetration[150]. - Revenue from the top-10 markets accounted for 55% of total real estate services revenue in 2023, down from 58% in 2022[150]. - Monthly average visitors decreased to 43,861 in Q4 2023 from 51,309 in Q3 2023, reflecting a seasonal pattern[227]. - Total real estate services transactions in Q4 2023 were 13,338, down from 17,426 in Q3 2023[227]. - The company's U.S. market share by units was 0.72% in Q4 2023, down from 0.78% in Q3 2023[227]. - Revenue from top-10 markets as a percentage of real estate services revenue was 55% in Q4 2023, consistent with Q3 2023[227]. Revenue and Profitability - In 2023, total revenue decreased by $122.9 million, or 11%, compared to 2022, primarily due to a$ 168.5 million decrease in real estate services revenue[191]. - Brokerage revenue decreased by $170.8 million, or 23%, driven by a 29% decrease in brokerage transactions, partially offset by a 9% increase in revenue per transaction[191]. - Gross profit increased by$ 20.7 million, or 7%, to $329.8 million in 2023, with total gross margin rising to 33.8% from 28.1% in 2022[192][193]. - The company reported a net loss from continuing operations of$ 126.4 million in 2023, compared to a loss of $249.8 million in 2022[187]. - Total revenue for 2022 was$ 1,099.6 million, an increase of $40.9 million, or 4%, compared to 2021, driven by acquisitions[208]. - Total revenue for 2023 was$ 976.672 million, a decrease of 11.1% from $1,099.574 million in 2022[308]. - Gross profit increased to$ 329.819 million in 2023, up from $309.119 million in 2022, reflecting a gross margin improvement[308]. - Net loss for 2023 was$ 130.026 million, significantly reduced from a net loss of $321.143 million in 2022, indicating improved financial performance[308]. Operating Expenses and Cost Management - Total operating expenses decreased by$ 62.1 million, or 10%, compared to 2022, totaling $547.9 million[198]. - Marketing expenses decreased by$ 37.4 million, or 24%, in 2023, primarily due to a $37.3 million reduction in marketing media costs[199]. - General and administrative expenses decreased by$ 4.6 million, or 2%, in 2023, with a significant portion due to a $6.9 million decrease in personnel costs[200]. - Restructuring and reorganization expenses decreased by$ 24.4 million, or 75%, in 2023, reflecting a lower volume of restructuring activities[201]. - Operating expenses decreased to $547.874 million in 2023, down from$ 609.976 million in 2022, primarily due to lower marketing and restructuring costs[308]. Cash Flow and Financing Activities - For the year ended December 31, 2023, the net cash provided by operating activities was $56.8 million, primarily due to changes in assets and liabilities of$ 126.1 million and $60.7 million of non-cash items[255]. - The net cash provided by investing activities for the year ended December 31, 2023, was$ 97.5 million, primarily from $109.5 million in net sales and maturities of U.S. government securities[259]. - The net cash used in financing activities for the year ended December 31, 2023, was$ 245.4 million, mainly due to $241.8 million used for repurchases of the 2025 notes[263]. - The company reported a net cash provided by operating activities of$ 56.758 million in 2023, compared to $40.491 million in 2022[311]. - The company incurred$ 3.532 billion in borrowings from warehouse credit facilities in 2023, reflecting ongoing financing activities[311]. Market and Strategic Focus - The company completed the wind-down of its properties segment in Q2 2023, focusing resources on core business operations[148]. - The company anticipates a decline in revenue from top-10 markets as a percentage of total revenue over time, indicating a shift in geographic concentration[163]. - The company plans to focus on market expansion and new product development in the upcoming year[237]. Interest Income and Expenses - Interest income increased to $10.5 million in 2023, up from$ 6.6 million in 2022[187]. - Interest income increased by $3.9 million, or 59%, in 2023, primarily due to higher interest rates on cash and investments[203]. - Interest expense for 2023 was$ 21.5 million, which included $11.9 million related to warehouse credit facilities[234]. Employee and Workforce Management - The company reduced its total number of employees by 40% since April 2022, including a 40% reduction in lead agents, to manage operations amid adverse market conditions[147]. - The average number of lead agents decreased to 1,692 in Q4 2023 from 1,744 in Q3 2023[227]. Asset and Liability Management - Total assets decreased to$ 1,153.648 million in 2023, down from $1,574.204 million in 2022, reflecting a reduction in current assets[306]. - Total liabilities decreased to$ 1,110.941 million in 2023, compared to $1,470.337 million in 2022, indicating improved leverage[306]. - The company’s total adjusted EBITDA for the year ended December 31, 2021, was$ 12.1 million, with a net income from continuing operations of $(91.2) million[1]. Miscellaneous Financial Information - The company maintains effective internal control over financial reporting as of December 31, 2023, according to the audit opinion[299]. - The company is exposed to interest rate risk on mortgage loans held for sale and manages this risk through forward sales commitments[284]. - The company does not currently face significant foreign currency exchange rate risk due to limited operations in Canada[285].