XPO(XPO) - 2023 Q4 - Annual Report

Company Operations - XPO operates approximately 596 locations in 17 countries, serving around 52,000 customers with a workforce of about 38,000 employees[16]. - The company has approximately 23,300 employees in North America, 14,300 in Europe, and 400 in Asia, with 61% of global employees based in North America[63]. - The company operates approximately 596 locations globally, with 439 leased and 153 owned facilities[181]. Financial Performance - Consolidated revenue for 2023 increased by 0.3% to $7.744 billion compared to 2022, with foreign currency movement contributing approximately 0.8 percentage points to revenue growth[202]. - Operating income for 2023 was $438 million, representing 5.7% of revenue, an increase from 4.9% in 2022[201]. - Salaries, wages, and employee benefits in 2023 amounted to $3.159 billion, representing 40.8% of revenue, up from 38.2% in 2022, primarily due to inflation and increased incentive compensation[203]. - Purchased transportation costs were $1.760 billion, or 22.7% of revenue, down from 25.4% in 2022, reflecting lower rates paid to third-party providers[204]. - Fuel, operating expenses, and supplies totaled $1.623 billion, or 21.0% of revenue, compared to 21.9% in 2022, mainly due to lower fuel costs[205]. - Insurance and claims in 2023 amounted to $167 million, a decrease from $183 million in 2022, reflecting improved operating performance related to damaged shipments[207]. - Gains on sales of property and equipment in 2023 were $5 million, down from $60 million in 2022, due to a lack of comparable gains in 2023[208]. - Depreciation and amortization expense increased to $432 million in 2023 from $392 million in 2022, driven by capital investments in tractors and trailers[208]. - There was no goodwill impairment loss in 2023, compared to a $64 million loss in 2022 related to European Transportation reporting units[209]. - Restructuring costs decreased to $44 million in 2023 from $50 million in 2022, as part of ongoing resource optimization efforts[211]. - Other income for 2023 was $15 million, down from $55 million in 2022, primarily due to lower net periodic pension income[212]. - Debt extinguishment loss was $25 million in 2023, compared to $39 million in 2022, mainly related to refinancing activities[213]. - Interest expense increased by 24.4% to $168 million in 2023 from $135 million in 2022, primarily due to higher prevailing interest rates[214]. - The company anticipates interest expense to be between $240 million and $260 million in 2024[215]. Market Position and Strategy - The North American LTL segment holds an 8% market share in a $59 billion industry, moving approximately 18 billion pounds of freight in 2023[18][19]. - The company added 551 net new doors to its LTL network since launching the LTL 2.0 growth plan in Q4 2021, and completed the acquisition of 28 service centers from Yellow Corporation in December 2023[20][26]. - The company plans to purchase approximately 2,000 new LTL tractors for its North American network in 2024[38]. - The ongoing freight recession in 2023 has impacted industry volumes, but XPO is positioned to benefit from trends toward outsourcing and smaller freight shipments[51]. - The company has experienced significant growth, focusing on organic growth through new customer wins and increased business with existing customers, as well as additional acquisitions[104]. - The company’s action plan to enhance network efficiencies in its North American LTL business includes expanding the tractor fleet and increasing production capacity at its trailer manufacturing facility[98]. Employee and Workforce Development - The company graduated nearly 800 students from its LTL driver training locations in 2023, providing tuition-free training and pay while training[82]. - Employee satisfaction scores reached their highest historical levels in 2023, with an engagement survey participation rate of over 80%[75]. - The total permanent workforce expanded by 1.4% year-over-year, with a net increase of 401 new permanent employees[85]. - The company offers up to 80 hours of paid prenatal leave and six weeks of 100% paid time off for primary caregivers of newborns in the U.S.[86]. - As of December 31, 2023, 14% of global employees are women, increasing to 37% when excluding drivers, dockworkers, and technicians[65]. - In 2023, 56% of newly hired U.S. employees self-identified as ethnically or racially diverse, representing a 1.4% increase from 2022[66]. Risks and Challenges - Economic recessions and fluctuations in freight volumes in North America and Europe could materially impact the company’s business[96]. - The company’s profitability may be adversely affected if investments in equipment and service centers do not align with customer demand[99]. - The company may divest its European business, which could adversely affect its operations, cash flows, and stock price[106]. - A potential divestiture would result in a smaller, less diversified company, concentrating solely on North American LTL, increasing vulnerability to U.S. market conditions[107]. - The company faces risks related to intellectual property rights, which could lead to increased costs or legal prohibitions if infringed[115]. - The company is exposed to currency exchange rate fluctuations, particularly with significant assets and earnings in euros and British pounds[118]. - Fuel expenses are a major cost for LTL operations, and fluctuations in fuel prices could materially impact revenues and profitability[120]. - Seasonal weather conditions historically decrease fleet productivity, impacting operations and costs[122]. - Cybersecurity threats pose significant risks, with potential service interruptions and reputational harm if breaches occur[129]. - The company faces risks related to its information technology infrastructure, which could adversely affect operations and financial condition due to potential failures and delays[132]. - Outstanding indebtedness may limit the company's ability to fund future capital expenditures and acquisitions, potentially harming financial flexibility and competitive position[134]. - The company may struggle to generate sufficient cash flows to meet debt obligations, which could lead to material adverse effects on financial position and operations[135]. - Interest rate fluctuations could negatively impact financial results, as the company has floating rate credit facilities tied to the Secured Overnight Financing Rate (SOFR)[138]. - A shortage of qualified drivers in the transportation industry could lead to increased compensation costs and underutilization of the truck fleet, adversely impacting profitability[141]. - The company has faced labor disputes and negotiations that could disrupt operations and negatively affect revenues and financial results[143]. - The spin-offs of GXO and RXO may not yield the expected benefits, and indemnification obligations could significantly impact the company's financial condition[155]. - The company may face increased costs and operational impacts if future organizing efforts by labor organizations are successful[154]. - XPO and its stockholders may face significant tax liabilities if the spin-offs of GXO and RXO do not qualify for tax-free treatment under U.S. federal income tax laws[158]. - The company is involved in multiple lawsuits that could result in significant expenditures and impact operations, with potential claims exceeding insurance coverage[160]. - An increase in self-insured claims or insurance premiums could adversely affect the company's operating results[161]. - Changes in income tax regulations may increase the company's effective tax rate and reduce cash flows from operating activities[165]. - The company is subject to stringent emissions-control regulations that could require significant operational changes and incur additional costs[168]. - Future laws and regulations may impose higher costs or require changes to operating practices, negatively impacting demand for services[170]. - The company faces intense competition in the transportation services industry, which could lead to reduced revenues and profit margins[174]. Governance and Compliance - The company maintains a robust governance structure and a Code of Business Ethics to ensure compliance with various regulations[62]. - The company employs a robust cybersecurity program managed by a dedicated Chief Information Security Officer to mitigate risks from cybersecurity threats[176]. - The information security team continuously reviews systems for unauthorized access and manages cybersecurity threats posed by third-party service providers[177].