港灯(02638) - 2020 - 年度财报

Financial Performance - HK Electric Investments reported a revenue of HKD 103.89 billion for 2020, a decrease from HKD 107.39 billion in 2019[11][12] - The company maintained a distributable income of HKD 28.30 billion for both 2020 and 2019[13][14] - The total assets of HK Electric Investments amounted to HKD 1,097.17 billion in 2020, compared to HKD 1,115.67 billion in 2019[20][21] - The net debt to net total capital ratio was reported at 47% for 2020, indicating a stable financial position[23][25] - For the year ended December 31, 2020, the profit before interest, tax, depreciation, and amortization was HKD 7.14 billion, compared to HKD 7.19 billion in 2019[38] - The audited profit attributable to unit holders was HKD 2.73 billion, an increase from HKD 2.32 billion in 2019, representing a growth of approximately 17.7%[38] - The final distribution per unit was maintained at HKD 0.1609, with total distributions for the year amounting to HKD 0.3203 per unit, unchanged from 2019[38] Power Generation and Capacity - The company achieved a power generation capacity of 3,617 MW in 2020, up from 3,237 MW in 2019[30] - The gas-fired power generation ratio increased to 50% in 2020, up from approximately 30% in 2019, with a target to reach about 70% by 2023[6][36] - The company is on track to complete two gas turbine units with a capacity of 380 MW each by 2022 and 2023, which will increase the gas generation ratio to 70% and reduce absolute carbon emissions by approximately 40% compared to 2005 levels[39] - A new gas-fired generator unit (L10) was officially commissioned in February, increasing the gas generation ratio to about 50%[52] - The company plans to commission the L11 and L12 gas turbine generators, each with a capacity of 380 MW, in 2022 and 2023 respectively, further increasing the gas generation proportion to about 70%[78] Customer Service and Satisfaction - Customer satisfaction index improved to 4.72 in 2020 from 4.63 in 2019[30] - The number of customers served increased to 583,000 in 2020, up from 581,000 in 2019[30] - The company provided electricity services to over 583,000 customers, selling a total of 10.134 billion kWh in the year, a decrease from 10.514 billion kWh in 2019[44] - The average waiting time for the customer emergency service center was 2.97 seconds, significantly better than the target of 9 seconds[105] Environmental Initiatives and Sustainability - The company is committed to supporting the Hong Kong government's goal of achieving carbon neutrality by 2050 and is exploring zero-carbon energy and decarbonization technologies[44] - The company has established a new sustainability committee to oversee all matters related to environmental, social, and governance (ESG) issues[44] - The company is focused on maintaining a stable growth of its asset base through prudent investment strategies aimed at ensuring reliable electricity supply and enhancing customer service[49] - The company is committed to achieving carbon neutrality by 2050 and has established a sustainable development committee to guide these efforts[71] - The company reduced coal ash and gypsum production by 34% and 44% respectively compared to 2019, following the commissioning of gas-fired generator L10 in 2020[94] - Carbon emissions in 2020 decreased by 16% compared to 2019, attributed to the introduction of the L10 generator[74] - The company achieved its renewable energy generation target ahead of schedule, reaching it in 2020 instead of the planned 2023[138] Community Support and Relief Measures - HK Electric Investments launched a series of relief measures totaling approximately HKD 34 million to assist those severely impacted by the economic downturn[37] - The company implemented five relief measures for SMEs, allowing approximately 70,000 non-residential customers to be exempt from a 6-month electricity tariff increase[44] - The company distributed a total of 40,000 meal vouchers worth HKD 20 million to assist underprivileged communities during the pandemic[107] - The company engaged 141 elderly individuals through a caring service during the pandemic, demonstrating its commitment to community support[180] Technological Advancements and Innovations - The company successfully installed over 40,000 smart meters starting in 2020[30] - The company is launching a plan to install smart meters for all customers, aiming for completion by 2025, which will help customers better understand and manage their electricity consumption[54] - The company developed a software system to detect fuse failures and provide early warnings to shorten power restoration times[87] - The company introduced a facial recognition system in 2020 to manage access to confined spaces, enhancing employee safety[195] - Drones and remote-controlled vehicles are now used for critical inspections and surveys, further reducing risks associated with high-altitude and confined space work[195] Employee Engagement and Training - The company received 20 innovative proposals from employees in 2020, with 6 recognized for their merit, indicating strong employee engagement in safety initiatives[197] - The company provided 33,524 hours of training for employees in 2020, focusing on enhancing skills and adaptability despite the pandemic[186] - The employee voluntary turnover rate was 2.4% in 2020, marking a recent low for the company[180] - The company emphasizes the importance of employee feedback, holding 11 meetings and 16 focus group discussions in 2020[145] Safety and Health Measures - The company implemented strict sanitation measures beyond government requirements to safeguard employees and stakeholders[101] - The company conducted over 160 safety inspections and implemented 10 improvement measures as part of its workplace safety behavior program in 2020[191] - The company implemented strict social distancing measures in its offices, reducing elevator capacity from 15 to 6 to minimize infection risks[191]