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Pioneer Power Solutions(PPSI) - 2024 Q4 - Annual Report

Business Focus and Strategy - The company sold its Pioneer Custom Electrical Products Corp. business unit in October 2024, resulting in a focus on its Critical Power Solutions segment[14]. - The company aims to improve business processes to deliver consistency, quality, and value to customers, supporting its growth strategy[21]. Customer and Revenue Insights - For the year ended December 31, 2024, 87% of sales were to U.S. customers and 13% to Canadian customers, with the 20 largest customers representing approximately 74% of consolidated revenue[25]. - Approximately 22% of sales in 2024 were made to INF Associates, LLC, indicating reliance on key customers for revenue[26]. Revenue Backlog and Growth Opportunities - Revenue backlog as of December 31, 2024, was approximately $19,762, compared to $16,668 as of December 31, 2023, driven by increased orders for mobile EV charging solutions[27]. - The global electric vehicle market is projected to reach $803 billion by 2027, with North America estimated to reach $194 billion, reflecting a significant growth opportunity for the company[23]. Research and Development - Research and development costs for mobile EV charging solutions amounted to $1,050 in 2024, up from $885 in 2023, indicating a focus on innovation[30]. Service Network and Maintenance - The company services over 2,400 generators owned by more than 900 customers across the United States, highlighting its extensive service network[16]. - The company maintains a network of field service partners to ensure quick-response, 24/7 service capabilities for power generation equipment[16]. - The company is actively marketing preventive maintenance services to national accounts, including major retailers and telecommunications companies, to drive internal growth[19].