ICBC(HK:01398)2025-04-25 09:09Customer Base and Services - The bank serves over 1.3 million corporate clients and 766 million individual customers, providing a wide range of financial products and services[5]. - The number of personal customers increased to over 760 million, while corporate customers reached over 13 million[41]. - The bank's mobile banking monthly active users exceeded 260 million, with over 200 application scenarios for a self-controlled AI model[41]. - The company provided global treasury management services to 12,000 multinational enterprises, enhancing their global operational capabilities[158]. - The company has established 4,087 integrated social security and banking service points, promoting financial services for rural revitalization and fund supervision[155]. Financial Performance - The bank's financial report indicates a strong performance, with a focus on serving the real economy and maintaining financial stability[8]. - The total customer loans and advances reached RMB 36,694.6 billion in 2024, an increase from RMB 34,836.973 billion in 2023[24]. - The total customer deposits amounted to RMB 48,821.746 billion in 2024, reflecting growth from RMB 39,610.146 billion in 2023[24]. - The net profit for 2024 was reported at RMB 36,694.6 billion, showing a slight increase from RMB 36,511.6 billion in 2023[24]. - The non-performing loan ratio decreased to 1.34% in 2024 from 1.36% in 2023[24]. Risk Management and Compliance - The bank emphasizes risk management and has improved its risk control capabilities continuously[6]. - The provision coverage ratio was reported at 214.91% in 2024, compared to 209.47% in 2023[24]. - The bank's non-performing loan ratio continued to decline, with the provision coverage ratio and capital adequacy ratio showing stable increases[39]. - The company has implemented a new anti-money laundering due diligence system, protecting 19.172 million suspected victims and recovering losses exceeding RMB 6.86 billion[167]. Digital Transformation and Technology - The bank is committed to digital transformation and actively develops financial technology to enhance its services[6]. - The bank's digital financial services platform served 66,800 customers with a transaction amount exceeding 375 trillion RMB, while mobile banking reached over 260 million monthly active users[188]. - The bank's AI-driven tools and new technology applications supported over 40,000 person-years of work throughout the year, enhancing operational efficiency[189]. - The company has successfully implemented various digital RMB application scenarios, including digital tax services and supply chain financing, and is expanding its digital RMB pilot projects in Hong Kong[197]. Strategic Goals and Initiatives - The bank's strategic goal is to build a world-class modern financial institution with Chinese characteristics, focusing on stability and innovation[7]. - The bank aims to achieve a new balance in financial income and expenditure while promoting high-quality service and regional coordinated development[13]. - The bank is advancing its "five transformations" strategy, which includes intelligent risk control and modernized layout[9]. - The company aims to enhance the quality of its loan portfolio while optimizing the allocation of credit resources[101]. Awards and Recognition - The bank has received numerous awards and recognitions, reinforcing its brand value and market position[15]. - The company was recognized as "China's Best Corporate Bank" by Global Finance and "Best Project Financing Bank in China" for four consecutive years[144]. - The company has been recognized with multiple awards, including "Best Consumer Credit Bank in China" and "Best Digital Wealth Management Experience" by various financial publications[167]. Economic Contributions - The bank aims to contribute to the successful completion of the "14th Five-Year Plan" by enhancing quality and efficiency in its operations[45]. - Domestic RMB loans and bond investments increased by 2.3 trillion yuan, significantly supporting economic recovery[50]. - The growth rates for loans to manufacturing, strategic emerging industries, and green development were 13.7%, 16.7%, and 19.1% respectively[50]. - The balance of green loans surpassed RMB 6 trillion by the end of 2024[146]. Operational Metrics - The cost-to-income ratio increased to 29.43% in 2024 from 28.28% in 2023[24]. - The average return on total assets was 0.78%, while the weighted average return on equity was 9.88%[64]. - The total amount of social financing reached 408.34 trillion RMB, growing by 8.0% year-on-year[59]. - The total number of operating branches will reach 15,365, with 19,746 self-service banks and 76,185 smart devices by the end of 2024[199].