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C3.ai(AI) - 2025 Q4 - Annual Report
C3.aiC3.ai(US:AI)2025-06-23 20:10

Financial Performance - The company incurred net losses of approximately $288.7 million, $279.7 million, and $268.8 million for the fiscal years ended April 30, 2025, 2024, and 2023 respectively, resulting in an accumulated deficit of $1.4 billion as of April 30, 2025[174]. - The company expects to continue incurring net losses for the foreseeable future due to substantial investments in customer acquisition and software development[174]. - Increased compliance costs and operational expenses may negatively affect future results if revenue does not increase sufficiently[175]. - Revenue metrics such as net dollar-based retention rate may not accurately indicate future financial results due to dependence on a small number of high-value customer contracts[196]. - A decline in new or renewed subscriptions may have a small immediate impact but will negatively affect future revenue[229]. - The company may require additional financing in the future, which could lead to substantial dilution for existing stockholders if equity is sold[266]. - The company has limited experience in acquisitions and may face challenges in finding suitable candidates or integrating acquired businesses effectively[267]. Revenue and Customer Dynamics - Revenue growth may be adversely impacted by factors such as reduced demand for C3 AI Software, increased competition, and the inability to accurately forecast demand[176]. - A limited number of customers have historically accounted for a substantial portion of revenue, and if these customers do not renew contracts, revenue could decline[177]. - The average total subscription contract value is decreasing as the company expands its customer base beyond a small number of large customers[177]. - Future success depends on the ability to sell additional subscriptions to existing customers and ensure their renewal upon contract expiration[181]. - The company intends to grow its customer base by introducing product offerings with a lower entry price point, but faces risks associated with supporting smaller customers[182]. - The company derives substantially all of its revenue from subscriptions to C3 AI Software and Center of Excellence support services, making market acceptance critical for continued success[184]. - Future revenue growth depends on the ability to establish and maintain successful strategic partner relationships, which requires significant time and resources[202]. Competition and Market Risks - The company faces intense competition from various sources, including larger competitors with broader offerings and innovative startups[187]. - Changes in subscription or pricing models may adversely affect operating results, especially as new competitors enter the market[197]. - The introduction of new AI platforms by competitors could render C3 AI Software obsolete, adversely affecting business and financial condition[210]. - The market for C3 AI Software may not grow as expected, impacting business and financial condition if businesses fail to adopt the software[205]. Operational Challenges - The sales cycles for C3 AI Software can be long and unpredictable, particularly for large subscriptions, which may extend over several years[194]. - Individual large sales can represent a significant portion of overall sales, impacting cash flow and margins, making it difficult to project revenue accurately[195]. - Rapid growth since 2009 has placed significant strain on management and operational resources, which may affect future growth planning[217]. - Recruiting and training qualified sales representatives is resource-intensive, and delays in this process could hinder sales operations[213]. - Marketing and sales efforts must generate significant revenue increases; otherwise, sales growth may be slower than anticipated[214]. Compliance and Regulatory Risks - Compliance with evolving data privacy laws, such as GDPR and CCPA, imposes significant obligations and potential fines for noncompliance[236][240]. - The inability to lawfully transfer personal data across borders may lead to operational disruptions and increased regulatory scrutiny[238]. - The company faces increased compliance costs and potential liabilities due to stringent data protection laws in various jurisdictions[239]. - Future changes in data privacy regulations may require significant adaptations in business practices and contractual arrangements[239]. - The EU AI Act, effective from August 1, 2024, could impose fines of up to €35 million or 7% of the company's total worldwide annual turnover for non-compliance[241]. Cybersecurity and Data Protection - Cybersecurity threats, including ransomware and denial-of-service attacks, are increasing and could disrupt business operations and lead to reputational harm[245]. - The costs associated with responding to a security breach could be significant, potentially leading to unexpected interruptions and negative publicity[248]. - The company may face increased compliance burdens and costs due to rapidly evolving laws and regulations regarding data privacy and security[248]. - The company’s C3 AI Software processes sensitive data, and any security incidents could result in significant legal and financial consequences[244]. Intellectual Property and Legal Risks - The company holds a patent portfolio with 35 issued patents in the U.S. and over 60 pending applications, indicating a strong focus on intellectual property protection[297]. - The company may incur substantial indemnity payments due to intellectual property infringement claims, which could harm its financial results[296]. - The company faces potential legal risks related to the use of third-party open source software, which could lead to significant legal expenses and damages[298]. - The enforceability of the Apache License, Version 2.0, under which components of the C3 AI Software are provided, could negatively impact the company's software development and licensing model[302]. Market and Stock Performance - The trading price of the company's Class A common stock has been volatile, influenced by various factors including market fluctuations and sales by stockholders[304]. - The dual class structure of the company's common stock concentrates voting control with Class B stockholders, limiting the influence of Class A stockholders on corporate matters[309]. - Substantial future sales of Class A and Class B common stock could depress the market price of Class A common stock[312]. - The company may not be included in certain stock indices due to its dual class capital structure, potentially affecting its attractiveness to investors[311]. Foreign Operations and Currency Risks - The company is exposed to risks associated with fluctuations in foreign currency exchange rates as it expands international operations[258]. - 6% of revenue for the fiscal years ended April 30, 2025 and 2024 were denominated in currencies other than U.S. dollars[258]. - 7% of expenses for the fiscal years ended April 30, 2025 and 2024 were denominated in currencies other than U.S. dollars[258]. - A hypothetical 10% change in foreign currency exchange rates may result in a material impact on consolidated financial statements[465]. Miscellaneous Risks - Legal proceedings may arise that could negatively impact the company's business and financial condition[328]. - Catastrophic events could disrupt the company's operations, particularly given its location in a seismically active region[329]. - The company is subject to significant legal, accounting, and compliance costs as a public company, which may impact its financial condition[321].