eGain(EGAN) - 2026 Q1 - Quarterly Results

Financial Performance - Total revenue for Q1 2026 was $23.5 million, representing an 8% year-over-year increase[4] - GAAP net income was $2.8 million, or $0.10 per share, compared to $652,000, or $0.02 per share, in Q1 2025[4] - Non-GAAP net income was $4.7 million, or $0.17 per share, compared to $1.3 million, or $0.04 per share, in Q1 2025[4] - Adjusted EBITDA was $5.0 million, with a margin of 21%, compared to $1.4 million, with a margin of 6%, in Q1 2025[4] - Cash provided by operations was $10.4 million, reflecting an operating cash flow margin of 44%[4] - Total cash and cash equivalents increased to $70.9 million from $67.2 million in Q1 2025[4] - Non-GAAP income from operations for Q3 2025 reached $4,706,000, a significant increase from $1,141,000 in Q3 2024, representing a growth of 312%[16] - Total GAAP revenue for Q3 2025 was $23,508,000, up 8% from $21,799,000 in Q3 2024[18] - Non-GAAP gross profit increased by 16% to $17,772,000 in Q3 2025, compared to $15,363,000 in Q3 2024[18] - Adjusted EBITDA for Q3 2025 was $5,017,000, a substantial rise from $1,357,000 in Q3 2024[16] - Non-GAAP net income for Q3 2025 was $4,693,000, compared to $1,284,000 in Q3 2024, marking a growth of 267%[16] - Basic non-GAAP earnings per share for Q3 2025 was $0.17, compared to $0.04 in Q3 2024, indicating a 325% increase[16] Revenue Projections - eGain expects total revenue for Q2 2026 to be between $22.3 million and $22.8 million[4] - For the full fiscal year 2026, eGain anticipates total revenue between $90.5 million and $92.0 million[4] Product Development - The company unveiled three new AI products at the Solve25 event, indicating strong customer interest in its expanded AI knowledge solutions[2] Operating Expenses - Non-GAAP operating expenses decreased by 8% to $13,066,000 in Q3 2025, down from $14,222,000 in Q3 2024[18] - GAAP professional services revenue decreased by 19% to $1,608,000 in Q3 2025, down from $1,979,000 in Q3 2024[18] SaaS Revenue - AI Knowledge Hub Annual Recurring Revenue (ARR) grew 23% year-over-year to $45.9 million, contributing 60% of total SaaS ARR[4] - GAAP SaaS revenue for Q3 2025 was $21,900,000, reflecting a 10% increase from $19,820,000 in Q3 2024[18] Stock and Income Contributions - The issuance of common stock warrants for services contributed $1,350,000 to both net income and operating income in Q3 2025[16]