SUNNYVALE, Calif., June 03, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI knowledge platform for service, today announced the findings of a first-of-its-kind survey on the state of AI in 2025. Conducted by Enterprise AI/KMWorld in Spring 2025, the findings were compiled from the responses of 316 executives, knowledge managers and practitioners worldwide. The survey revealed a make-or-break barrier to AI success with a whopping 61% of respondents pointing to erroneous or inconsistent answer ...

eGain's ( EGAN ) Q3 results showed the company falling short of revenue guidance, yet beating on earnings expectations. When it comes to my bullish thesis for the stock, in my previousAn individual investor primarily focused on undercovered companies, with more than 50 companies on my watchlist. My areas include technology, software, electronics and the energy transition. I have been investing my personal capital for over 7 years in a broad range of companies globally. Through my years of analyzing countles ...

EGain (EGAN) came out with quarterly earnings of $0.03 per share, beating the Zacks Consensus Estimate of $0.01 per share. This compares to earnings of $0.08 per share a year ago. These figures are adjusted for non-recurring items.This quarterly report represents an earnings surprise of 200%. A quarter ago, it was expected that this maker of customer engagement software would post earnings of $0.02 per share when it actually produced earnings of $0.04, delivering a surprise of 100%.Over the last four quarte ...

eGain (EGAN) Q3 2025 Earnings Call May 14, 2025 05:00 PM ET Company Participants Jim Byers - DirectorAshutosh Roy - Co-Founder, Executive Chairman, CEO & PresidentEric Smit - CFO Conference Call Participants Richard Baldry - MD & Senior Research AnalystDaniel Hibshman - Research Analyst Operator Please note this event is being recorded. I would now like to turn the conference over to Jim Byers, Pondell Investor Relations. Please go ahead. Jim Byers Thank you, operator, and good afternoon, everyone. Welcome ...

eGain (EGAN) Q3 2025 Earnings Call May 14, 2025 05:00 PM ET Speaker0 Please note this event is being recorded. I would now like to turn the conference over to Jim Byers, Pondell Investor Relations. Please go ahead. Speaker1 Thank you, operator, and good afternoon, everyone. Welcome to eGain's fiscal twenty twenty five third quarter financial results conference call. On the call today are eGain's Chief Executive Officer, Ashu Roy and Chief Financial Officer, Eric Smith. Before we begin, I would like to remin ...

INVESTOR PRESENTATION AI Knowledge for Service NASDAQ: EGAN May 2025 Safe Harbor statement This presentation contains forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, including without limitation: our financial guidance for the fourth quarter of fiscal 2025 and fiscal 2025 full year ending June 30, 2025; our market opportunity; and our market position. The achievement or success of the matters covered by such forward-lo ...

Table of Contents UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-Q (Mark One) ☒ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended March 31, 2025 OR ☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission File No. 001-35314 eGain Corporation (Exact name of registrant as specified in its charter) Delaware 77-0466366 (State or othe ...

SUNNYVALE, Calif., May 14, 2025 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 third quarter ended March 31, 2025. “Our third quarter results exceeded expectations on profitability and delivered solid operating cash flow,” said Ashu Roy, eGain’s CEO. “Shortly after the quarter closed, we secured one of our largest expansion deals ever with a U.S. megabank. We also launched our AI Agent for Contact Center durin ...

Financial Performance - Total revenue for Q3 2025 was $21.0 million, down 6% year over year[5] - GAAP net income for Q3 2025 was $66,000, or $0.00 per share, compared to $1.5 million, or $0.05 per share in Q3 2024[5] - Non-GAAP net income for Q3 2025 was $765,000, or $0.03 per share, compared to $2.6 million, or $0.08 per share in Q3 2024[5] - Total revenue for the three months ended March 31, 2025, was $21,009 million, a decrease of 6% compared to $22,350 million for the same period in 2024[16] - GAAP total revenue for the nine months ended March 31, 2025, was $65,197 million, a decrease of 7% compared to $70,341 million in 2024[22] - GAAP SaaS revenue was $60,230 million, down 7% from $64,643 million in the prior year[22] - GAAP professional services revenue decreased by 13% to $4,967 million from $5,698 million year-over-year[22] - Constant currency growth rates indicate a consistent decline across major revenue segments, with total GAAP revenue down 8%[22] Cash Flow and Guidance - Cash provided by operating activities was $2.2 million, with an operating cash flow margin of 11%[5] - Total cash and cash equivalents decreased to $68.7 million from $83.0 million in Q3 2024[5] - eGain expects total revenue for Q4 2025 to be between $22.8 million and $23.3 million[5] - GAAP net income guidance for Q4 2025 is projected to be between $1.1 million and $1.6 million, or $0.04 to $0.06 per share[5] - Non-GAAP net income guidance for Q4 2025 is projected to be between $1.7 million and $2.2 million, or $0.06 to $0.08 per share[5] - eGain is lowering its total revenue guidance for the full fiscal year 2025 to $88.0 million to $88.5 million[10] - eGain is raising its GAAP net income guidance for the full fiscal year 2025 to $2.5 million to $3.0 million, or $0.09 to $0.10 per share[10] Expenses and Profitability - Research and development expenses increased to $7,514 million for the three months ended March 31, 2025, up from $6,655 million in the prior year, representing a 13% increase[20] - Total operating expenses for the three months ended March 31, 2025, were $14,259 million, slightly down from $14,554 million in the same quarter of 2024[16] - Adjusted EBITDA for the three months ended March 31, 2025, was $1,172 million, down from $2,252 million in the same quarter of 2024[18] - The company incurred stock-based compensation of $699 million for the three months ended March 31, 2025, compared to $1,110 million in the same period of 2024[18] - The total cost of revenue for the three months ended March 31, 2025, was $6,723 million, a slight decrease from $6,858 million in the same quarter of 2024[16] - Non-GAAP total cost of revenue decreased by 2% to $19,390 million from $19,762 million year-over-year[22] - Non-GAAP gross profit was $45,807 million, reflecting a 9% decline from $50,579 million in the previous year[22] - Non-GAAP research and development expenses increased by 17% to $22,120 million compared to $18,852 million in the prior year[22] - GAAP operating expenses totaled $43,942 million, slightly down from $44,876 million year-over-year[22] - Non-GAAP operating expenses increased by 1% to $42,668 million from $42,287 million in the previous year[22] Strategic Focus - The company is focusing on new product development and market expansion strategies to drive future growth[22]

SUNNYVALE, Calif., May 07, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge platform for service, will announce its fiscal 2025 third quarter financial results after the close of regular market trading on Wednesday, May 14, 2025, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast. When:Wednesday, May 14th at 2:00 p.m. Pacific Time (5:00 p.m. ET). We ...