Booking Holdings(BKNG) - 2025 Q4 - Annual Report

Financial Performance - For the year ended December 31, 2025, Booking Holdings reported revenues of $26.9 billion, categorized into "merchant," "agency," and "advertising and other" revenues[17]. - Total revenues increased by approximately 13% in 2025 compared to 2024, including a benefit of about 3% from changes in foreign currency exchange rates[201]. - The company paid cash dividends of $1.2 billion during the year ended December 31, 2025, and declared a cash dividend of $10.50 per share, payable on March 31, 2026[169]. - The company repurchased shares of its common stock for an aggregate cost of $6.4 billion during the year ended December 31, 2025[173]. - The total stockholder return for the company from December 31, 2020, to December 31, 2025, increased from 100.00 to 244.36, outperforming the NASDAQ Composite Index and S&P 500 Index[172]. Market Trends and Growth - Booking.com achieved a year-over-year flight ticket growth of 37% and approximately 80% growth in attraction ticket sales, indicating strong demand in travel services[20]. - The company recognizes that global travel bookings are expected to grow, shifting from offline to online channels, which will benefit its service offerings[18]. - Global room nights increased by 8% year-over-year in 2025, with a 9% increase in Q4 2025 compared to Q4 2024, driven by strong travel demand in Europe and Asia[183]. - The mix of total gross bookings generated on a merchant basis increased to 70% in 2025, up from 63% in 2024, reflecting a shift from agency to merchant bookings[192]. - The mix of room nights booked for alternative accommodation properties was approximately 36% in 2025, up from 35% in 2024, indicating a growing consumer demand for these types of properties[195]. Strategic Initiatives - The company is focused on expanding its Genius loyalty program and increasing brand awareness in key markets such as Asia and the U.S.[15]. - Booking Holdings aims to integrate generative AI features to enhance consumer and partner experiences, driving operational efficiencies[15]. - The company is executing a Transformation Program to drive efficiency and create capacity for reinvestments in strategic priorities for long-term value creation[15]. - The company continues to focus on innovation and the development of an AI-powered traveler experience, referred to as the "Connected Trip," to enhance customer engagement and loyalty[190]. Employee and Organizational Culture - As of December 31, 2025, Booking Holdings employed approximately 24,300 employees, with 97% being full-time[38]. - The company emphasizes the importance of attracting and retaining top talent, focusing on employee engagement, mental well-being, and career development[40]. - The company measures organizational culture and engagement through regular surveys, sharing results with senior management to enhance employee feedback mechanisms[41]. - Retaining highly skilled employees is critical for performance, and challenges in attracting talent could negatively impact business growth and innovation[71]. Risks and Challenges - The company faces risks from declines in the travel industry, which can negatively impact financial performance due to fluctuations in consumer discretionary spending[47]. - Macroeconomic uncertainties and geopolitical tensions have caused significant volatility in foreign currency exchange rates, affecting consumer travel behavior[48]. - The company operates in a highly competitive market, facing pressure from online travel companies and large technology firms that may reduce market share and profit margins[50]. - The alternative accommodations business faces risks related to liability claims and regulatory developments, which could affect profitability and growth[64]. - Cybersecurity risks, including data breaches and system vulnerabilities, could lead to reputational harm and financial liabilities[83]. Compliance and Regulatory Issues - Compliance with evolving data privacy regulations, such as GDPR and CCPA, imposes significant obligations and potential penalties that could adversely affect financial condition[86]. - The company is subject to various global regulations that could lead to fines, penalties, and reputational damage if not adhered to, affecting its ability to conduct business[118]. - The company is involved in ongoing investigations related to competition law, which could lead to changes in business practices and potential financial liabilities[107][108]. - Compliance with new regulations such as the EU's DMA and DSA has increased operational costs and could impose additional obligations that may not apply to competitors[109][110]. Financial Liabilities and Assets - The company faces risks associated with increased levels of debt, which could affect its ability to make principal and interest payments[146]. - The company has a substantial investment portfolio, which is subject to market price volatility and could impact its financial condition[147]. - The company recognized goodwill and intangible assets impairment charges during fiscal year 2025, reflecting significant judgments and estimates that could materially differ from actual results[75]. - The company recognized a goodwill impairment charge of $180 million for KAYAK, resulting in an adjusted carrying value of $203 million[208].