Alkami(ALKT) - 2025 Q4 - Annual Report

Financial Performance - The company incurred net losses of $47.7 million, $40.8 million, and $62.9 million for the years 2025, 2024, and 2023, respectively, primarily due to significant investments in sales, marketing, and product development[23]. - The average contract life for SaaS subscription contracts was approximately 70 months as of December 31, 2025[57]. - Cross-sell contributed 54% of total contract value (TCV) in 2025, indicating significant growth potential within the existing client base[60]. Market and Client Base - The addressable market consists of financial institutions (FIs) with assets of $100 million to $450 billion, representing over 250 million registered users, with a target on the top 2,500 FIs by assets[25]. - The company added nearly 5 million live registered users from December 31, 2023, to December 31, 2025, achieving over 22 million live registered digital banking users, which represents only 73% of clients' total account holders[31][34]. - As of December 31, 2025, the company served 301 financial institutions (FIs) through its Digital Banking Platform and over 960 clients when including unique clients subscribing to other products[51]. Product Development and Innovation - The company spent 26.7% and 28.8% of revenues on research and development in 2025 and 2024, respectively, to enhance its product suite and maintain innovation[34]. - The company offered 36 products through its Digital Sales & Service Platform as of December 31, 2025, up from nine products in 2015, indicating significant product expansion[34]. - The company’s platform is designed to facilitate onboarding, engagement, and growth of account holders, providing a competitive advantage against megabanks and challenger banks[32][34]. Technology and Infrastructure - The Alkami Digital Banking Platform maintains more than 300 integrations as of December 31, 2025, enabling FIs to connect with a broad array of third-party service providers[31]. - The company achieved an average uptime of over 99.95% for its cloud infrastructure in the year ended December 31, 2025[46]. - The company’s multi-tenant architecture allows for efficient onboarding and quick delivery of product upgrades, optimizing for speed and reliability[53]. Employee Engagement and Workforce - The company had 1,225 employees as of December 31, 2025, with no employees represented by a labor union[69]. - The company received 19 employee engagement awards in 2025, including recognition as a "Best Place to Work in Financial Technology"[73]. Regulatory Compliance - The company is subject to periodic examination by banking regulators, including the OCC, Federal Reserve, and FDIC, under the Bank Service Company Act[75]. - The company is registered as a credit union service organization (CUSO) and must comply with disclosure and reporting requirements imposed by the NCUA[76]. - Compliance with extensive regulations is essential for the company's solutions, which must enable clients to meet legal and regulatory requirements[78]. Risk Management - The company faces market risks primarily due to fluctuations in interest rates, which could impact financial position and cash flows[340]. - A hypothetical 10% change in interest rates would not materially affect the company's consolidated financial statements[341]. - The company intends to maintain a diversified portfolio of cash equivalents to minimize interest rate risk[342].

Alkami(ALKT) - 2025 Q4 - Annual Report - Reportify