Revenue and Performance - Subscription revenue accounted for 90% of total revenue for the three months ended January 31, 2026, compared to 87% for the same period in 2025[126] - Professional services revenue accounted for 10% of total revenue for the three months ended January 31, 2026, down from 13% in the same period of 2025[129] - Total revenue for the three months ended January 31, 2026, was $53.26 million, a decrease of $45.52 million or 46% compared to $98.78 million in the same period last year[199] - Subscription revenue accounted for 90% of total revenue for the three months ended January 31, 2026, down from 87% in the same period last year, with a decrease of $37.52 million or 44%[199] - Professional services revenue decreased by $8.0 million or 61% for the three months ended January 31, 2026, primarily due to a decrease in the number of service, consulting, and training projects[202] - Gross profit for the three months ended January 31, 2026, was $9.24 million, a significant decline from $58.35 million in the same period last year[197] - Total gross margin for the three months ended January 31, 2026 was 17%, down from 59% in the same period last year, driven by declines in both subscription and professional services margins[207] Operating Expenses and Losses - Total operating expenses for the three months ended January 31, 2026, were $149.64 million, an increase of $3.71 million or 3% compared to $145.93 million in the same period last year[197] - The company expects operating expenses to increase as it continues to invest in business growth, despite a planned restructuring to reduce costs[187] - The net loss for the three months ended January 31, 2026, was $133.36 million, compared to a net loss of $80.20 million in the same period last year[197] - Free cash flow for the nine months ended January 31, 2026 was $(137.4) million, compared to $(54.8) million in the same period last year[220] - Cash used in operating activities for the nine months ended January 31, 2026 was $135.8 million, an increase of $83.1 million compared to the same period last year[226] Strategic Initiatives and Restructuring - The company plans a 26% reduction in its global workforce as part of a restructuring plan aimed at improving operating efficiency[151] - The company aims to pivot its sales strategy to prioritize large-scale enterprise-wide transformations to drive growth in bookings and RPO[154] - The restructuring of the sales and services organization has disrupted financial performance, impacting sales results and productivity levels[155] - The company anticipates a decline in research and development expenses over time as part of its restructuring plan[191] Research and Development - R&D resources are now focused on high-growth AI and automation solutions in sectors such as energy, manufacturing, and healthcare[153] - The company expects to maintain high levels of investment in research and development to drive core technology innovation and introduce new applications[172] Market and Customer Insights - Approximately 12% of total revenue for the three months ended January 31, 2026, was derived from international customers, compared to 14% for the same period in 2025[178] - In fiscal year 2026, strong customer demand and adoption were noted in diverse use cases, including operator assistance and customer service[159] - The average total subscription contract value is decreasing as the company expands its market-partner ecosystem to address a wider range of enterprise sales opportunities[149] Financial Position and Cash Flow - As of January 31, 2026, the company had $88.8 million in cash and cash equivalents and $533.1 million in marketable securities available for current operations[222] - As of January 31, 2026, cash, cash equivalents, and marketable securities totaled $621.9 million, down from $742.7 million as of April 30, 2025[237] - The company expects to continue incurring operating losses and generating negative cash flows from operations in the next few quarters due to planned investments in the business[222] Currency and Market Risks - Approximately 3% of sales for the three months ended January 31, 2026, and 4% for the same period in 2025 were denominated in euros, exposing revenue and cash deposits to foreign currency risk[238] - A hypothetical 10% change in foreign currency exchange rates could materially impact the company's financial statements[238] - The company is exposed to market risks primarily from fluctuations in foreign currency exchange rates and interest rates[236] - Interest-earning instruments carry interest rate risk, but a hypothetical 10% change in interest rates would not have a material impact on cash equivalents or marketable securities[237] Leadership Changes - Stephen Ehikian was appointed as CEO effective September 1, 2025, succeeding Mr. Siebel, who will continue as Executive Chairman[156] New Product Offerings - C3 AI launched 28 domain-specific generative AI offerings in early fiscal year 2024, enhancing operational efficiency across various industries[158] - The introduction of C3 AI Agentic Process Automation in September 2025 aims to provide intelligent automation for enterprise processes with minimal human intervention[160] - The C3 Generative AI Accelerator Program was launched to help organizations implement generative AI solutions effectively, resulting in working prototype applications[162] Marketing and Brand Strategy - The company plans to continue investing in brand awareness and marketing, anticipating a decline in marketing spend as a percentage of total revenue over the long term[174] - A new global alliance with Microsoft was established in September 2024 to accelerate the adoption of Enterprise AI, making C3 AI a preferred AI application software provider on Microsoft Azure[176]
C3.ai(AI) - 2026 Q3 - Quarterly Report