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Hilton Grand Vacations (HGV) - 2022 Q4 - Annual Report

Membership and Sales - As of December 31, 2022, the company had approximately 519,000 members across its club offerings[36] - For the year ended December 31, 2022, 71% of the company's contract sales were to existing owners[41] - The estimated contract sales value related to inventory currently available for sale is approximately $11 billion at current pricing[39] - Sales from fee-for-service agreements accounted for 29% of contract sales in 2022, while just-in-time inventory sales represented 15%[39] - The company offers a new club membership called HGV Max, providing broader vacation opportunities for both Legacy-HGV and Legacy-Diamond club owners[26] - The company’s VOI product allows customers to purchase a lifetime of vacations, efficiently splitting the cost of ownership with other owners[27] - Approximately 44% of contract sales were from capital-efficient sources for the year ended December 31, 2022[174] Financial Performance and Debt - As of December 31, 2022, the average loan outstanding was approximately $23,000 with a weighted average interest rate of 14.7%[45] - The entire loan portfolio had a gross balance of approximately $2,468 million derived from approximately 107,000 loans, with a weighted average length of loan of 10 years and a weighted average remaining length of loan of 8 years[48] - HOAs collected approximately $1,016 million in maintenance fees in 2022, which includes management fees[54] - The consumer loan portfolio had a balance of approximately $2.5 billion as of December 31, 2022, with default rates of 7.92%, 8.93%, and 6.34% for the fiscal years ended December 31, 2022, 2021, and 2020, respectively[183] - The company faces substantial indebtedness and contractual obligations, which may affect its ability to generate sufficient cash to meet its needs and service its debt[125] Operations and Workforce - The company operates approximately 50 sales distribution centers in various domestic and international locations[42] - As of December 31, 2022, the company employed over 14,500 team members across its timeshare resorts, call centers, sales centers, and corporate locations[74] - In 2022, team members completed approximately 140,000 training courses totaling 77,000 training hours, with over 40,000 course completions dedicated to compliance training[79] - Approximately 71% of team members are enrolled in health and well-being programs, which include medical, dental, vision, and various voluntary benefits[80] Acquisitions and Partnerships - The company completed the acquisition of Dakota Holdings, Inc. on August 2, 2021, resulting in pre-existing shareholders owning approximately 72% of the combined company[22] - The company is committed to an inclusive workforce, with 12 Team Member Resource Groups (TMRGs) aimed at fostering diversity and engagement[77] - The company plans to pursue strategic acquisitions to expand inventory and distribution capabilities, but faces risks related to integration and potential liabilities[147] - Collaboration with Hilton on timeshare development and marketing partnerships is part of the growth strategy, but success is not guaranteed[148] Regulatory and Compliance Risks - The company must maintain effective internal controls over financial reporting and disclosure controls to avoid material weaknesses[122] - The company is required to pay a license fee of 5% of gross revenues to Hilton quarterly, with a reduced fee structure of 2% to 4% for the first five years following the Diamond Acquisition[89] - The company is required to comply with Hilton brand standards and obtain consent for developing or operating additional vacation ownership properties under Hilton Marks[95] - The company faces significant compliance costs and potential liabilities under various environmental laws, which could result in substantial fines or penalties[210] - The company is subject to ongoing tax audits, and unfavorable outcomes could lead to higher tax costs and adversely affect financial results[215] Market and Economic Conditions - The company faces risks related to the COVID-19 pandemic, including reliance on tourism and travel[122] - The COVID-19 pandemic has had a material adverse effect on the company's business, financial condition, and results of operations, impacting domestic and international travel demand[135] - Economic conditions, including low consumer confidence and high unemployment, could adversely affect the company's revenues and profitability[128] - The company competes in a highly competitive timeshare industry, facing competition from major hotel chains and vacation rental options[130] Risks and Challenges - The company is exposed to project cost and completion risks due to its dependence on development activities for VOI inventory[152] - Geographic concentration of properties in regions like Florida and California increases vulnerability to regional economic downturns and natural disasters[154] - International operations expose the company to risks such as political instability, currency fluctuations, and compliance with foreign regulations[156] - The company must manage fixed costs effectively during economic downturns to avoid adverse impacts on financial performance[128] Technology and Cybersecurity - Failure to keep pace with technology developments could impair operations and competitive position, leading to higher costs[192] - Cybersecurity risks, including data breaches, could disrupt business operations and adversely affect reputation and financial performance[195] - Compliance with evolving privacy laws may incur significant costs and impact service provision, with potential fines for non-compliance[197] Legal and Taxation Issues - The company must indemnify Hilton against claims resulting from breaches of the license agreement or unauthorized use of Hilton Data[105] - Changes in tax laws could increase the company's tax burden and adversely affect its financial condition[212] - The company is subject to the Foreign Corrupt Practices Act (FCPA) and trade sanctions, with non-compliance potentially leading to financial penalties and reputational harm[216]