Financial Performance - Revenue for 2021 was HKD 11.344 billion, an increase from HKD 10.389 billion in 2020, representing a growth of approximately 9.2%[20] - The total distributable income remained stable at HKD 2.830 billion for both 2021 and 2020[20] - In 2021, Hongkong Electric achieved a net profit of HKD 2.933 billion, an increase from HKD 2.732 billion in 2020[30] - The total dividend for the year was HKD 0.3203 per share, consistent with the previous year[30] Asset and Customer Metrics - The total assets increased to HKD 114.828 billion in 2021 from HKD 111.567 billion in 2020, reflecting a growth of about 2.0%[20] - The number of customers served increased to 584,000 in 2021 from 583,000 in 2020, showing a slight growth[17] - The average customer satisfaction index was 4.69 in 2021, slightly down from 4.72 in 2020[15] Energy Generation and Supply - Approximately 50% of the electricity supplied in 2021 came from gas-fired generation, with plans to gradually increase this proportion in the coming years[29] - The company produced approximately 2 million kWh of green electricity from solar power systems in 2021, supporting the government's goal of achieving carbon neutrality by 2050[74] - In 2021, the total electricity consumption reached 10.36 billion kWh, an increase from 10.13 billion kWh in 2020[39] - The company sold 10.36 billion kWh of electricity in 2021, an increase from 10.13 billion kWh in 2020, with approximately half generated from gas power[79] Infrastructure and Technology - The number of smart meters installed exceeded 120,000 in 2021, up from over 40,000 in 2020[13] - The company has installed over 120,000 smart meters and related infrastructure, with a goal to complete the installation by 2025[136] - The company has implemented over 280 innovation projects since 2018, with more than 40 projects completed in 2021, utilizing new technologies to enhance operational efficiency[107] - Advanced monitoring and data collection systems are utilized in the company's control center to ensure power supply reliability, employing AI and machine learning technologies[100] Environmental Initiatives - Carbon emissions have decreased by approximately 26% compared to the 2005 baseline year[29] - The company aims to achieve carbon neutrality in its operations by 2050, with a mid-term target of reducing absolute carbon emissions by over 50% from 2005 levels by 2035[39] - The company has committed approximately HKD 27 million to support 19 marine conservation and fisheries enhancement projects in 2021[73] - The company achieved a 63% reduction in sulfur dioxide emissions and a 35% reduction in nitrogen oxides from 2017 to 2021[114] Customer Services and Community Engagement - The company provided free electric vehicle charging services 30,686 times in 2021, compared to 20,385 times in 2020, indicating a significant increase[14] - The number of charging services provided at the company's 12 charging stations increased by 51% in 2021, totaling 36,686 services[125] - The company has expanded its "Smart Electricity Care Fund" to assist vulnerable communities, benefiting over 40,000 families and 300 small and medium-sized enterprises[120] - The company distributed dining vouchers to grassroots families through the "Caring for Small Enterprises" program, utilized in over 220 restaurants[121] Development Plans and Future Projects - The development plan for 2019-2023 includes the construction of three new gas combined cycle units, with the last unit L12 expected to be operational in 2023[31] - The company is implementing a development plan worth HKD 26.6 billion for the period 2019-2023, with projects progressing smoothly[68] - The offshore liquefied natural gas receiving station project is expected to commence operations in 2022, ensuring stable gas supply[34] - The L12 gas turbine unit and the offshore LNG receiving station project are continuing construction, with the L12 unit expected to be operational by 2023[70] Safety and Reliability - The company maintained a power supply reliability rate of over 99.9999% for two consecutive years, ranking among the world's most reliable power companies[29] - The average unplanned power outage time per customer was less than 30 minutes during the year[39] - The company completed major upgrades at 11 substations, increasing voltage from 11 kV to 22 kV to enhance reliability[80] Training and Employee Engagement - The company organized 59 training courses to provide employees with the latest information on environmental, energy, and resource conservation policies and measures[200] - Over 850 employees participated in the United Nations "World Environment Day" activities, promoting green living through various initiatives[200] - The company has implemented mandatory training for all employees to strengthen their understanding of sustainability and best practices in the industry[183]
港灯(02638) - 2021 - 年度财报