STO(SZ:002468)2023-04-28 16:00Financial Performance - The total revenue for 2022 was CNY 33,670,693,346.03, representing a 33.32% increase compared to CNY 25,254,777,113.80 in 2021[50] - The net profit attributable to shareholders for 2022 was CNY 287,718,532.36, a significant turnaround from a loss of CNY 909,330,033.76 in 2021, marking a 131.64% increase[50] - The net profit after deducting non-recurring gains and losses was CNY 308,990,366.22, compared to a loss of CNY 942,946,996.83 in the previous year, reflecting a 132.77% improvement[50] - The net cash flow from operating activities for 2022 was CNY 2,600,359,364.72, up 35.42% from CNY 1,920,250,910.60 in 2021[50] - Basic earnings per share for 2022 were CNY 0.19, a recovery from a loss of CNY 0.60 per share in 2021, representing a 131.67% increase[50] - The company's non-operating income and expenses for 2022 amounted to -79,177,790.46 yuan, compared to -46,467,763.02 yuan in 2021[54] - The government subsidies recognized in the current period were 27,694,308.69 yuan, up from 25,206,587.88 yuan in 2021[53] - The loss from the disposal of non-current assets was 26,672,134.25 yuan in 2022, compared to 17,731,858.36 yuan in 2021[53] - The investment income from entrusted asset management was 66,529,731.26 yuan, down from 74,456,299.57 yuan in 2021[53] Assets and Equity - The total assets at the end of 2022 were CNY 20,332,145,368.97, an increase of 8.34% from CNY 18,766,907,456.78 at the end of 2021[50] - The net assets attributable to shareholders at the end of 2022 were CNY 8,169,398,344.55, up 4.36% from CNY 7,827,957,573.48 in 2021[50] - The weighted average return on equity for 2022 was 3.60%, an increase of 14.56 percentage points from -10.96% in 2021[50] Market and Industry Trends - In 2022, the total business volume of express service companies in China reached 110.58 billion pieces, a year-on-year increase of 2.1%[74] - The company's total retail sales of consumer goods remained stable at around 4.4 trillion yuan, with online retail sales of physical goods reaching 1.2 trillion yuan, a year-on-year increase of 6.2%[74] - The express delivery industry is projected to handle over 150 billion packages annually by 2025, with daily service users expected to exceed 900 million[77] - The CR8 concentration index for express delivery brands reached 84.5 in 2022, indicating a high level of market concentration[88] - The express delivery industry in China has seen a significant shift, with the eastern region accounting for nearly 80% of the total express business volume, but its share has decreased by 5.2 percentage points from 2015 to 2022, while the central region has grown by 5.4 percentage points[115] Government Policies and Support - The company is benefiting from government policies aimed at supporting the logistics and express delivery sectors, including tax reductions and exemptions for essential goods delivery services[76] - The express delivery sector is benefiting from government policies, with over 10 billion yuan in tax relief provided to the industry in 2022[105] Operational Enhancements - The company has continuously invested in core assets such as transit center construction, equipment automation upgrades, and transportation capacity enhancement, leading to a substantial increase in express delivery capacity and stable growth in business volume[118] - In 2022, the company launched a three-year project aimed at increasing capacity by 10 billion units, focusing on infrastructure improvement and enhancing overall throughput capacity[133] - The company has invested approximately 160 million yuan in 78 new automated devices at its network points in 2022, significantly improving operational efficiency[141] - The company introduced new sorting technologies, achieving over 30% improvement in small package sorting efficiency with the deployment of a new ultra-high-speed cross-belt sorter[160] - The company has established over 220 service areas with dedicated area managers to enhance service quality and operational support for network points[141] - The company has implemented a smart dispatch system and equipped transport vehicles with intelligent devices, resulting in a 20% reduction in accident rates[193] Customer Engagement and Service Quality - The company has launched a Super Merchant Platform to provide integrated express service solutions, enhancing customer engagement and operational efficiency[168] - The company has enhanced its customer service quality by reducing the average service time per call by 70 seconds[177] - The company has developed a package attribution heat engine to analyze and optimize logistics issues based on massive package data[187] - The company has focused on building a standardized operational system to improve internal collaboration and customer service quality[183] Workforce and Training - The company employed approximately 161,100 couriers, forming a comprehensive express service network[194] - A total of 28 online training sessions were conducted during the reporting period to enhance outlet training systems[197] Future Outlook and Risks - The company plans not to distribute cash dividends or issue bonus shares for the year[34] - The company has outlined potential risks and countermeasures in its future development outlook section[33] - The net profit before and after deducting non-recurring gains and losses for the last three accounting years has been negative, indicating uncertainty in the company's ability to continue as a going concern[67]