PROG (PRG) - 2020 Q4 - Annual Report
PROG PROG (US:PRG)2021-02-25 16:00

Business Growth and Strategy - Progressive Leasing plans to grow gross merchandise volume (GMV) through strategic collaborations and marketing efforts with existing and new point-of-sale (POS) partners[20] - The company aims to broaden its product ecosystem through research and development (R&D) efforts and potential strategic acquisitions[20] - Progressive Leasing operates through approximately 25,000 POS partner locations and e-commerce websites across 45 states and the District of Columbia[22] Customer Insights and Market Presence - The company has a database of over 10 million leases, which it leverages to drive repeat business by offering tailored products and solutions to current and previous customers[20] - Vive primarily serves customers with FICO scores between 600 and 700, representing about 25% of the U.S. population, indicating a focus on a specific customer segment[34] - The lease-to-own model is particularly appealing to customers with temporary needs or those wanting to test products before purchase[52] Financial Performance and Metrics - In 2020, 97% of lease decisions were automated, with a median decision time of 5.7 seconds, showcasing the efficiency of Progressive Leasing's proprietary decisioning algorithms[28] - The provision for lease merchandise write-offs as a percentage of lease revenues was 5.4% in 2020, down from 7.2% in 2019, indicating improved collection performance[31] - Progressive Leasing's revenues from furniture, appliances, and electronics accounted for 57% of total revenues in 2020, up from 53% in 2019[36] - Vive's revenues from furniture and mattresses increased to 41% in 2020, compared to 32% in 2019, reflecting a growing market presence[37] - Progressive Leasing's revenue is moderately seasonal, with the first quarter typically generating higher revenues due to holiday season effects and tax refunds[50] Regulatory and Compliance Issues - The company paid a $175 million settlement to the FTC in April 2020 related to compliance with lease-to-own disclosures[55] - Federal and state regulators are increasingly focused on the lease-to-own industry, which may lead to new regulations affecting operations[55][57] - The company believes it is in material compliance with applicable laws and regulations, despite the potential for future regulatory changes[58] - The company emphasizes ethical behavior and compliance with laws and regulations governing its operations[53] Financial Risks - As of December 31, 2020, the company had $50.0 million outstanding under its senior unsecured Revolving Facility, exposing it to interest rate risks[282] - A hypothetical 1.0% increase in interest rates would result in an approximate $0.5 million increase in annual interest expense based on the company's variable-rate debt[282]