Visa Promotes Aurélien Pichon to Global Head of Client Services

Leadership and Organizational Changes - Visa has promoted Aurélien Pichon to the role of Global Head of Client Services, effective immediately, leading a global team of nearly 4,000 members [1] - Pichon will report to Chief Risk and Client Services Officer Paul Fabara and President of Global Markets Oliver Jenkyn [1] - Fabara emphasized Visa's commitment to delivering best-in-class client services and highlighted Pichon's experience in accelerating client growth and partnerships in the CEMEA region [2] Financial Performance and Growth - Visa reported an 8% year-over-year increase in overall payments volume in the second fiscal quarter [2] - U S payments volume grew by 6%, international volume increased by 11%, and cross-border volume rose by 16% during the quarter ended March 31 [2] Strategic Partnerships and Innovations - Visa Canada partnered with Amazon to offer "installments by Visa" as a payment option for cardholders shopping on Amazon ca or the Amazon app, joining about 100 other merchants in Canada [3] - Visa launched the Digital Emergency Card Replacement service, enabling cardholders to receive a digital card replacement via text or email globally [3] - The company relaunched its SavingsEdge program for small businesses, introducing enhanced features, real-time notifications, and a cashback tracker [4] - Visa introduced an AI-powered real-time fraud detection service, "Visa Protect for A2A Payments," in the UK, which identified an additional 54% of fraud beyond banks' existing systems during a pilot program [4]