Core Viewpoint - SoundThinking, Inc. (formerly ShotSpotter, Inc.) has published an open letter of support for its ShotSpotter technology, countering recent misinformation from members of Congress regarding its effectiveness and value in public safety [3][6]. Company Overview - SoundThinking, Inc. is a leading public safety technology company that provides AI- and data-driven solutions for law enforcement and civic leadership, serving approximately 250 customers and over 2,000 agencies [8]. - The company's SafetySmart™ platform includes several products, such as ShotSpotter® for acoustic gunshot detection, CrimeTracer™ for law enforcement searches, CaseBuilder™ for investigation management, ResourceRouter™ for directing patrol resources, and SafePointe® for concealed weapons detection [8]. Community Support - The open letter is signed by top law enforcement officials from 11 Massachusetts communities, emphasizing that local leaders are better judges of the technology's efficacy than distant elected officials [4][6]. - The letter asserts that the conclusions drawn in a previous congressional letter are misleading and potentially dangerous, compromising public safety [7].
MA Police Leaders Pen Letter Supporting ShotSpotter's Accuracy, Effectiveness and Value