Bank of America(US:BAC) Prnewswire·2024-07-11 14:15Core Insights - Bank of America has launched a new transaction search engine with integrated investigation capabilities on its CashPro platform, aimed at enhancing the ease of managing corporate financial information [1][2] Group 1: CashPro Platform Features - CashPro is utilized by 40,000 companies globally to manage payments, deposits, loans, and trade finance transactions [1] - The new search engine has been used 7 million times since its deployment, providing quick access to transaction details across multiple accounts [2] - Clients can now initiate inquiries into transactions directly through CashPro, streamlining the process of validating payment statuses and details [3] Group 2: Enhanced Client Interaction - The inquiry data is automatically routed to the service team, allowing clients to track the resolution progress and receive real-time updates [3] - CashPro Chat, powered by Bank of America's Erica AI technology, has engaged over 40% of CashPro clients since its launch, facilitating quick access to transaction information [4] Group 3: Data Intelligence and Supply Chain Solutions - CashPro Insights, launched in January 2024, analyzes user data to provide operational improvement insights, including security control assessments [4] - The CashPro Supply Chain Solutions platform, which includes Open Account Automation, enhances process efficiency and working capital optimization in global trade [4] Group 4: Company Overview - Bank of America is a leading financial institution serving approximately 69 million clients in the U.S. and operates in over 35 countries, offering a wide range of financial products and services [5]