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Etsy Offers Subscribers Free Shipping While Aiming for ‘Tremendous' Growth
ETSYEtsy(ETSY) PYMNTS.com·2024-09-10 23:04

Core Insights - Etsy is pursuing significant growth opportunities through initiatives like free shipping and a new subscription service called Etsy Insider [1][3] - The company aims to differentiate itself from competitors such as Amazon by enhancing customer experience and loyalty [1][2] Group 1: New Initiatives - Etsy Insider is a paid subscription service that offers free shipping to its members [1] - The introduction of Etsy Gift Mode allows shoppers to send messages to gift recipients before delivery [2][4] - The company plans to increase mobile app usage from 40% to 75% among shoppers [2] Group 2: Customer Engagement and Loyalty - A new loyalty program is designed to encourage higher spending and more frequent purchases among consumers [2] - The beta program will include benefits such as free U.S. domestic shipping on millions of items and discounts [3] - Etsy is enhancing its search and discovery tools to improve the visibility of high-quality listings, thereby building trust with shoppers [3][4]