Lyft is working on a ‘service animal opt-in feature' for passengers

In Brief Uber and Lyft need to do more to support disabled passengers, especially those who are blind or visually impaired, according to protesters who gathered outside the companies' headquarters on October 15. Wired spoke to protesters who shared stories about drivers passing them by or refusing to let them bring their guide dogs on a ride. They said ride-hailing companies should do more to educate drivers on accommodating passengers with visual impairments, and should exercise a "zero-tolerance" policy f ...