Microsoft Banks on Copilot Agents in 'AI-Powered World'

Key Takeaways Microsoft is rolling out autonomous AI agents for its Copilot software. Users will be able to create their own agents to handle customer management tasks or rely on agents designed by Microsoft. The company called agents "apps for an AI-powered world." Microsoft (MSFT) is launching artificial intelligence (AI)—driven "autonomous agents" for its Copilot AI assistant software, the company announced Monday in a move seemingly designed to compete with Salesforce (CRM) in customer management softwa ...