eGain wins KMWorld Magazine's Readers' Choice Award for 2024

Core Insights - eGain's AI Knowledge Hub was awarded the Readers' Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category, highlighting its recognition in the industry [1][2] Company Highlights - eGain is a Diamond Sponsor for the upcoming KM/Enterprise AI World Conference scheduled for November 18-21, 2024, in Washington, D.C. [3] - The company will showcase its offerings at Booth 100 and feature a keynote titled "Trusted Knowledge for Customer Service in the Age of GenAI" by CEO Ashu Roy on November 19 [3] Product Information - The eGain AI Knowledge Hub aims to enhance customer service experience and reduce costs by providing reliable answers [4]