Apple's geoblocks on media services in EU draw consumer protection ire

Core Points - Apple is facing regulatory scrutiny in the European Union for allegedly discriminating against consumers through geo-blocking practices that restrict access to its media services across different EU member states [1][2] - The European Commission and the Consumer Protection Cooperation (CPC) Network have raised concerns about several potentially prohibited geo-blocking practices, which could lead to enforcement actions under EU consumer protection laws [2][4] - Apple has been given one month to respond to the CPC Network's findings and propose commitments to address the identified issues [4][5] Summary by Category Regulatory Concerns - The investigation involves consumer protection authorities from Belgium, Germany, and Ireland focusing on Apple's geo-blocking measures affecting services like Apple Music, iTunes Store, and App Store [1][3] - The EU has established rules to promote the free movement of services and prohibit unjustified geo-blocking, which discriminates against consumers based on their location [3][4] Specific Issues Identified - Different interfaces for Apple media services in various EU/EEA countries that cannot be altered by users, locking them to the interface of the country where their device was registered [3] - Restrictions on payment methods, where users can only use cards issued in the country of their Apple account registration [3] - Limitations on App Store downloads, preventing users from accessing local App Stores while traveling or temporarily residing in other member states [3] Potential Outcomes - If Apple adequately addresses the CPC Network's concerns, it could lead to a resolution of the case, potentially removing the geo-blocks [5] - Failure to respond appropriately may result in enforcement actions at the national level by consumer protection authorities [5]