
Group 1 - eGain is a Gold Sponsor for the 20th Knowledge Management Days Conference in Stuttgart, Germany, on November 19-20, 2024 [1] - Businesses are seeking expert guidance on leveraging AI effectively, with Gartner predicting that by 2025, all generative AI projects lacking integration with modern knowledge management systems will fail to meet customer experience and cost-reduction goals [2] - eGain will showcase its AI Knowledge Hub solution and discuss best practices for businesses on their generative AI and knowledge modernization journey at the conference [2] Group 2 - Featured sessions at the conference include "Better Customer Service Through Knowledge Management and Gen AI" and "Art of the Possible: Transform Your Operations with Knowledge-Backed Gen AI," with presentations in German and English [3] - eGain will offer exclusive materials, including a free print copy of "Knowledge Management for Dummies" and a risk-free AI Knowledge pilot program [3] - eGain's AI Knowledge Hub aims to enhance business experience and reduce costs by providing reliable and consumable answers [4]