Category Creator WalkMe Recognized As The “AI-Powered DAP for the Enterprise” In Industry Analyst Report

Core Insights - WalkMe has been recognized as a leader in The Forrester Wave™: Digital Adoption Platforms (DAP), 2024, validating its AI-first approach and recent product enhancements [1][2] Group 1: Recognition and Market Position - WalkMe is acknowledged as the category builder for DAPs, leading with its AI-first commitment and strong market partnerships [2] - The Forrester report highlights WalkMe's superior analytics and robust capabilities, awarding it the top score in the AI/ML criterion [2] Group 2: Challenges in Digital Transformation - The Forrester report identifies three main challenges for tech executives: the increasing number of enterprise applications, their complexity, and the overwhelming support requests due to software-related changes [3] Group 3: Product Updates - WalkMeX has introduced enhancements including on-demand AI assistance across various platforms, integrating ActionBot and AI Answers for a seamless user experience [4] - New AI adoption dashboards have been launched to help customers optimize AI performance and increase user adoption [4] - WalkMe Stories feature allows users to capture and share workflows, transforming software processes into step-by-step guides for better collaboration [4] - The platform now supports multiple languages, including Japanese, French, and German, enhancing accessibility for global teams [4] Group 4: Commitment to Innovation - WalkMe's focus on innovation ensures that customers have access to advanced capabilities that meet evolving enterprise needs [5] - The company aims to deliver success for both individual users and organizations through comprehensive AI-powered guidance and automation [5] Group 5: Leadership Perspective - WalkMe's CEO, Dan Adika, expresses pride in shaping the future of the DAP category and the meaningful impact of their innovations on organizations globally [6]