Core Insights - The AI revolution in the workplace is advancing, but employees are often left to navigate it without adequate support, leading to risks and wasted ROI [1][2][3] Group 1: Employee Usage and Perception - 78% of employees use AI tools not approved by their employer, with over half (51%) reporting conflicting guidance on AI usage [2] - 80% of employees believe AI improves productivity, yet nearly 60% find it often takes longer to learn to use AI than to complete tasks manually [3] - Cultural confusion exists, with 45% of workers pretending to understand AI tools in meetings, and 49% claiming not to use AI to avoid judgment [4] Group 2: Training and ROI Impact - Only 7.5% of employees have received extensive AI training, while 23% report receiving no training at all, leading to significant financial losses [5] - Companies lost an average of $104 million in 2024 due to underused tools and poor rollout, highlighting the importance of training and support [5][6] Group 3: Governance and Strategic Opportunities - The widespread use of shadow AI tools indicates a governance crisis, with organizations losing control and missing opportunities to empower employees [4] - Companies that invest in AI-ready skills and digital adoption strategies are positioned to lead in the evolving work landscape [6]

Core Insights - The report highlights a significant gap between executives' confidence in AI transformation goals (79%) and employees' readiness, with only 28% feeling adequately trained and 25% able to use AI efficiently [1][2][4] AI Investment and Digital Adoption - Enterprises lost over $104 million in 2024 due to underutilized technology and poor productivity practices [2] - AI spending is projected to increase by 64% in 2025, from $14 million to $23 million at large enterprises [2] - Implementing a single digital adoption best practice can nearly triple digital transformation ROI from 22% to 64% [2] Employee Engagement and Software Usage - There is a significant discrepancy in software usage perception; executives believe an average of 37 applications are in use, while actual usage is 625 applications, a 17-fold difference [4] - Employees face technology frustrations, wasting an average of 36 working days a year [7] Organizational Strategies and Recommendations - 93% of enterprises are reevaluating key parts of their digital organization due to AI, including IT infrastructure and talent [5] - Organizations are encouraged to adopt a "WalkMe first" approach to ensure seamless and scalable AI adoption [5] Digital Adoption Trends - Average digital adoption investment rose from $2.8 million in 2023 to $5.1 million in 2025 [7] - 73% of large organizations now have six or more people responsible for driving software adoption, up from 63% in 2024 [7]

Core Insights - WalkMe has been recognized as a leader in The Forrester Wave™: Digital Adoption Platforms (DAP), 2024, validating its AI-first approach and recent product enhancements [1][2] Group 1: Recognition and Market Position - WalkMe is acknowledged as the category builder for DAPs, leading with its AI-first commitment and strong market partnerships [2] - The Forrester report highlights WalkMe's superior analytics and robust capabilities, awarding it the top score in the AI/ML criterion [2] Group 2: Challenges in Digital Transformation - The Forrester report identifies three main challenges for tech executives: the increasing number of enterprise applications, their complexity, and the overwhelming support requests due to software-related changes [3] Group 3: Product Updates - WalkMeX has introduced enhancements including on-demand AI assistance across various platforms, integrating ActionBot and AI Answers for a seamless user experience [4] - New AI adoption dashboards have been launched to help customers optimize AI performance and increase user adoption [4] - WalkMe Stories feature allows users to capture and share workflows, transforming software processes into step-by-step guides for better collaboration [4] - The platform now supports multiple languages, including Japanese, French, and German, enhancing accessibility for global teams [4] Group 4: Commitment to Innovation - WalkMe's focus on innovation ensures that customers have access to advanced capabilities that meet evolving enterprise needs [5] - The company aims to deliver success for both individual users and organizations through comprehensive AI-powered guidance and automation [5] Group 5: Leadership Perspective - WalkMe's CEO, Dan Adika, expresses pride in shaping the future of the DAP category and the meaningful impact of their innovations on organizations globally [6]

Core Insights - WalkMe, a leader in digital adoption solutions, emphasizes the critical role of Digital Adoption Professionals (DAP) in integrating AI into enterprise workflows, driving innovation and transformation across industries [1][2]. Industry Trends - Nearly 60% of DAP professionals are currently using AI products or solutions in their daily tasks, indicating a significant trend towards AI integration in digital adoption projects [4]. - The most sought-after AI use cases among DAP professionals include task automation (29.4%), streamlining workflows (28.3%), and application walkthroughs/guided tours (21%) [4]. Challenges and Opportunities - 38% of DAP professionals report that less than a quarter of their organization utilizes generative AI tools, with 15% indicating no use at all. Key challenges include lack of technical knowledge, regulatory concerns, and insufficient change management, presenting a growth opportunity for DAP professionals [4]. Professional Growth - In North America, DAP professionals experience notable salary increases within 1 to 2 years of their careers, with 68% earning above the median salary [4]. - The profession has seen remarkable growth, with over 7,000 professionals listing WalkMe on their LinkedIn profiles, a 169% increase since 2020 [4]. Recognition and Events - Nominations are open for the 2024 DAPP100, which recognizes top DAP professionals based on crowdsourced nominations and voting [2].

Core Insights - WalkMe, a leader in digital adoption solutions, emphasizes the critical role of DAP professionals in integrating AI into workflows, as highlighted in their annual DAP Professionals Survey [1][3] Group 1: AI Adoption and Impact - Nearly 60% of DAP professionals are currently using AI products or solutions in their daily tasks, indicating a significant trend towards AI integration in digital adoption projects [2] - The most sought-after AI use cases among DAP professionals include task automation (29.4%), streamlining workflows (28.3%), and application walkthroughs/guided tours (21%) [2] - 38% of DAP professionals report that less than a quarter of their organization utilizes GenAI tools, with 15% indicating no GenAI use at all, pointing to substantial growth opportunities in this area [2] Group 2: Professional Growth and Recognition - DAP professionals in North America experience notable salary increases within 1 to 2 years of starting their careers, with 68% earning above the median salary [2] - The profession has seen remarkable growth, with over 7,000 professionals now listing WalkMe on their LinkedIn profiles, representing a 169% increase since 2020 [2] Group 3: Industry Initiatives - Nominations are open for the 2024 DAPP100, which recognizes top DAP professionals based on crowdsourced nominations and voting, highlighting the industry's commitment to acknowledging talent [4]

Core Insights - WalkMe recognizes companies and individuals driving successful technology change through its Realizer Awards, highlighting the potential of technology to deliver business value across various industries [1][4] - The awards showcase significant improvements in employee productivity, streamlined workflows, enhanced user experiences, and substantial ROI from software investments [1] Digital Adoption Professionals - WalkMe has pioneered the Digital Adoption Platform (DAP), which helps organizations manage technological changes effectively [2] - The platform integrates generative AI to provide actionable insights and guide users through workflows, addressing digital friction [2] - WalkMe's solutions are trusted by major organizations such as IBM, Nestlé, and the U.S. Department of Defense, emphasizing its role in maximizing software ROI and facilitating digital transformation [2] Award Winners - The Realizer Awards recognized ServiceNow for Best Employee Experience and State Farm for Transformational Business Impact [5] - The winners were determined based on customer submissions evaluated by an internal judging panel [5] Customer Impact - WalkMe's Chief Customer Officer praised the innovative use of WalkMe technology by customers, which leads to remarkable business results and improved user experiences [9] - Digital Adoption Professionals play a crucial role in driving technology adoption and measuring results, ensuring organizations can fully leverage their digital investments [9]

Core Insights - WalkMe announced the winners of its annual Realizer Awards, recognizing companies and individuals who successfully drive technology change and digital adoption [1][2] - The awards highlight significant improvements in employee productivity, streamlined workflows, enhanced user experiences, and substantial ROI from software investments [2] Award Winners - Innovative Company Award Winners include: - Best Employee Experience: ServiceNow - Transformational Business Impact: State Farm - Inspiring Leader Award Winner: - Digital Adoption Professional of the Year: Tom Cupit, Lead Director, Digital Solutions, Aetna [3] Digital Adoption Professionals - Digital Adoption Professionals (DAP) are crucial in overseeing an organization's digital strategy, ensuring employees maximize the use of digital investments for technology ROI [4] About WalkMe - WalkMe is a leader in Digital Adoption Platforms, integrating generative AI to provide actionable insights and guide users through workflows, thereby resolving digital friction [5] - The company serves notable clients including IBM, Nestlé, and the U.S. Department of Defense, focusing on maximizing software ROI and facilitating people-centric digital transformation [5]

Exhibit 99.1 WalkMe Ltd. Announces First Quarter 2024 Financial Results SAN FRANCISCO, May 22, 2024 -- WalkMe Ltd. (NASDAQ:WKME), a leading provider of digital adoption solutions for effectively navigating technology change, today announced financial results for its first quarter ended March 31, 2024. Management Commentary "Q1 has been a great kickoff as we turn the corner on growth with a focus on doubling our net new ARR in 2024," said Dan Adika, CEO of WalkMe. "GenAI has created a huge opportunity for Wa ...

Financial Performance - WalkMe achieved $11.5 million in positive free cash flow for the full year 2023, a significant improvement from the previous year, and reported a non-GAAP operating profit of $4.8 million in Q4 2023[38]. - The company generated $147 million in Annualized Recurring Revenue (ARR) from its Digital Adoption Platform (DAP) customers, which now account for 53% of total ARR, with an average deal size of $740,000[40]. Customer Engagement and Experience - WalkMe's DAP segment saw multi-million dollar renewals and expansions from enterprise customers, reaching a total of 199 DAP customers in 2023[40]. - Customer experience improvements included a 95% enhancement in response time and a 70% reduction in resolution time due to new internal technologies and processes[38]. - The company is focused on driving outcome-based engagements through an expanded Customer Success team, led by a new Chief Customer Officer[38]. Technological Advancements - The introduction of new AI solutions, WalkMe Discovery and Shadow AI, aims to address emerging enterprise needs and enhance technology-led change programs[38]. - WalkMe's proprietary DeepUI AI technology has accumulated billions of data points, positioning the company to assist organizations in navigating generative AI[42]. Market Trends and Projections - By 2025, it is projected that 70% of organizations will utilize digital adoption platforms across their technology stack to improve user experiences[47]. - WalkMe anticipates that 2024 will be a transformational year for the company and the digital adoption market[44]. Partnerships and Collaborations - The company expanded its global partner ecosystem, collaborating with industry leaders such as Deloitte, Accenture, and AWS to deliver enhanced value to customers[38].

Financial Performance - WalkMe generated $11.5 million in free cash flow (FCF) with a 4% margin in 2023, a significant improvement from a cash burn of $53.9 million and (22%) margin in 2022[6]. - Subscription revenue reached $248 million in 2023, marking a 12% year-over-year increase, while total revenue was $267 million, up 9% year-over-year[7]. - Non-GAAP operating income for Q4 2023 was $4.8 million, or 7% of total revenue, compared to a loss of ($10.5 million) or (16%) in Q4 2022[10]. - The company reported a non-GAAP net income per share of $0.04 for 2023, compared to a loss of ($0.66) in 2022[6]. - Total revenues for Q4 2023 reached $67.889 million, a 4% increase from $64.863 million in Q4 2022[29]. - Subscription revenues increased to $63.351 million, up 8% from $58.702 million year-over-year[29]. - Gross profit for the year ended December 31, 2023, was $222.581 million, compared to $191.122 million in 2022, reflecting a 16% increase[29]. - Operating loss for Q4 2023 was $11.694 million, an improvement from a loss of $22.551 million in Q4 2022[29]. - Net loss attributable to WalkMe Ltd. for the year was $59.136 million, compared to $92.628 million in 2022, indicating a 36% reduction in losses[29]. - WalkMe Ltd. reported a net loss of $9,747,000 for Q4 2023, a significant improvement compared to a net loss of $21,328,000 in Q4 2022[32]. - The company’s total revenue for the year ended December 31, 2023, was $222,581,000, an increase from $191,122,000 in 2022[33]. - The company’s non-GAAP net income for Q4 2023 was $6,838,000, compared to a loss of $8,888,000 in Q4 2022[33]. Cash and Liquidity - Cash, cash equivalents, short-term deposits, and marketable securities totaled $321.8 million as of December 31, 2023[10]. - Cash and cash equivalents increased to $177.223 million as of December 31, 2023, up from $94.105 million in 2022[31]. - Operating cash flow for Q4 2023 was $9,156,000, a turnaround from an outflow of $8,799,000 in Q4 2022[35]. - Free cash flow for Q4 2023 was $8,355,000, compared to a negative free cash flow of $10,189,000 in Q4 2022[35]. - The company reported a total cash, cash equivalents, and restricted cash balance of $177,223,000 at the end of Q4 2023, up from $94,428,000 at the end of Q4 2022[32]. Revenue and Customer Growth - The company ended 2023 with an annual recurring revenue (ARR) of $276 million, a 5% increase year-over-year, with 96% of ARR from customers with over 500 employees[10]. - The number of Digital Adoption Platform (DAP) customers grew by 15% year-over-year, reaching 199 by the end of 2023, with ARR from DAP customers representing 53% of total ARR[10]. - WalkMe expects Q1 2024 revenue to be between $67.6 million and $68.6 million, and full-year 2024 revenue to be between $279 million and $283 million[15]. Operational Efficiency - WalkMe's gross margin improved to 83% in 2023 from 78% in 2022, while non-GAAP gross margin increased to 85% from 80%[7]. - Research and development expenses for the year were $55.107 million, down from $59.468 million in 2022[29]. - WalkMe Ltd. incurred share-based compensation expenses of $13,498,000 in Q4 2023, compared to $11,996,000 in Q4 2022[33]. Strategic Initiatives - WalkMe launched Workflow Accelerators, predefined solutions for key enterprise workflows, aimed at driving measurable business outcomes[10]. - WalkMe aims to enhance its digital adoption platform and expand its market presence amid increasing competition and evolving market conditions[27]. - WalkMe Ltd. plans to continue investing in product development and market expansion to drive future growth[33].