TTEC Unveils Customer Experience 2025 Trends Redefining the Future of CX

DENVER, Dec. 12, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, has identified the top five trends shaping CX in 2025. These advancements reflect the transformative impact of AI, data, and global connectivity in enhancing customer interactions."2025 will be a pivotal year for customer experience as AI, data, and technology converge to unlock extraordinary ...