Company Overview - TTEC Holdings, Inc. is a leading global innovator in customer experience (CX) technology and services, specializing in AI-enabled digital CX solutions [3] - The company serves both iconic and disruptive brands, providing outcome-based solutions that enhance the entire customer journey across various virtual interaction channels [3] - TTEC operates through two main business segments: TTEC Digital, which focuses on omnichannel contact center technology, CRM, AI, and analytics solutions, and TTEC Engage, which delivers AI-enabled customer engagement, acquisition, tech support, and fraud prevention services [3] Upcoming Earnings Release - TTEC will release its earnings results after market close on August 7, 2025, followed by a live webcast and conference call on August 8, 2025, at 8:30 a.m. ET [1][2] - A press release will be issued at the time of the earnings announcement, and a replay of the webcast will be available on the TTEC website for those unable to attend live [2]

DEARBORN, Mich., July 8, 2025 /PRNewswire/ -- Percepta, a customer experience (CX) leader purpose-built for the automotive industry, is celebrating 25 years of transforming customer engagement for premiere car brands across the globe. Launched in 1999 as a joint venture between TTEC Holdings, Inc. (NASDAQ: TTEC) and Ford, Percepta has evolved into a global CX partner operating in 13 countries and 60 markets, delivering seamless experiences across multiple channels—from voice and chat to email, social, and a ...

Core Insights - TTEC Holdings (TTEC) is currently more attractive to value investors compared to MeridianLink (MLNK) based on various valuation metrics and earnings outlook [1][7] Valuation Metrics - TTEC has a forward P/E ratio of 4.63, significantly lower than MLNK's forward P/E of 48.45, indicating TTEC is undervalued [5] - TTEC's PEG ratio is 0.27, while MLNK's PEG ratio is 1.63, suggesting TTEC has a better expected earnings growth relative to its price [5] - TTEC's P/B ratio stands at 0.88, compared to MLNK's P/B of 3.06, further highlighting TTEC's undervaluation [6] Earnings Outlook - TTEC holds a Zacks Rank of 2 (Buy), indicating a positive earnings estimate revision trend, while MLNK has a Zacks Rank of 3 (Hold) [3] - The stronger estimate revision activity for TTEC suggests an improving earnings outlook, making it a more favorable option for value investors [7]

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Core Insights - TTEC Holdings, Inc. has expanded its strategic partnership with Zendesk to enhance customer experience solutions and optimize CRM and workflow capabilities [1][3] - The partnership aims to leverage AI-driven technologies to deliver smarter and more connected customer experiences at scale [4][3] - TTEC will serve as a full-stack delivery and implementation partner across the Zendesk platform, focusing on industry-specific solutions for sectors like healthcare and financial services [7] Company Overview - TTEC is a global leader in customer experience technology and services, providing AI-enabled digital solutions that enhance customer interactions across various channels [6] - Zendesk is recognized for its AI-powered service platform, which integrates advanced tools to improve customer experience through automation and human insight [8] Partnership Details - The expanded partnership allows TTEC to utilize the full spectrum of Zendesk's capabilities, enhancing its service offerings for both existing and new clients [3][4] - TTEC will integrate its Amazon Connect capabilities with Zendesk to create seamless omnichannel experiences [7] - The collaboration follows Zendesk's acquisition of Local Measure, enhancing its capabilities in contact center solutions [4]

Core Insights - TTEC Holdings, Inc. reported a quarterly increase in operating margin due to improved utilization and reduced employee-related expenses [1] - The company is expected to see further improvements in operating margin following recent reorganization efforts [1] Financial Performance - The increase in operating margin indicates effective cost management and operational efficiency [1] - The focus on cash flow statements and unlevered free cash flow figures suggests a strong emphasis on financial health and sustainability [1] Investment Perspective - The analysis indicates a long-term beneficial position in TTEC shares, reflecting confidence in the company's future performance [2] - The article aims to provide valuable insights for investors, emphasizing the importance of understanding financial metrics such as EV/FCF, net income, and EV/EBITDA [1]

Core Insights - TTEC Holdings (TTEC) is currently more attractive to value investors compared to MeridianLink (MLNK) based on various financial metrics and rankings [1][3][7] Valuation Metrics - TTEC has a forward P/E ratio of 4.39, significantly lower than MLNK's forward P/E of 47.24, indicating TTEC is undervalued [5] - TTEC's PEG ratio stands at 0.26, while MLNK's PEG ratio is 1.59, suggesting TTEC has better growth potential relative to its price [5] - TTEC's P/B ratio is 0.83, compared to MLNK's P/B of 2.98, further highlighting TTEC's undervaluation [6] Earnings Estimates - TTEC holds a Zacks Rank of 2 (Buy), indicating positive earnings estimate revisions, while MLNK has a Zacks Rank of 3 (Hold) [3][7] - The stronger estimate revision activity for TTEC suggests an improving earnings outlook compared to MLNK [7] Value Grades - TTEC has been assigned a Value grade of B, while MLNK has a Value grade of D, reflecting TTEC's more favorable valuation metrics [6]

Momentum investing is essentially the opposite of the tried-and-tested Wall Street adage -- "buy low and sell high." Investors following this investing style typically avoid betting on cheap stocks and waiting long for them to recover. They believe instead that one could make far more money in lesser time by "buying high and selling higher."Everyone likes betting on fast-moving trending stocks, but it isn't easy to determine the right entry point. These stocks often lose momentum when their future growth po ...

TTEC (TTEC) Q1 2025 Earnings Call May 09, 2025 08:30 AM ET Company Participants Kenneth Tuchman - Chairman & CEOKenneth Wagers - Chief Financial OfficerBob Belknapp - Group VP Financial Planning and AnalysisCassie Chan - Equity Research AssociateCathy Chen - Vice PresidentJonathan Lee - Managing Director - Equity Research Conference Call Participants George Sutton - Partner & Senior Research AnalystMaggie Nolan - Research Analyst - Technology, Media & CommunicationsVijay Devar - Analyst Kenneth Tuchman Good ...

TTEC (TTEC) Q1 2025 Earnings Call May 09, 2025 08:30 AM ET Speaker0 Good morning and thank you for joining us today. 2025 is off to a good start with our financial performance exceeding plan. In the first quarter, our revenue was $534,000,000 which was in the range of our forecasted plan. EBITDA was $56,000,000 up from $55,000,000 in the prior year. This upside was driven by improved EBITDA margins of 10.6% versus 9.5% in the prior year. While we are pleased with our Q1 results, many of our clients are adop ...