Starbucks says you're going to have to buy a drink to sit around at their stores

Policy Change - Starbucks is reversing its open-door policy, which previously allowed non-paying guests to use restrooms or linger in stores [1][2] - The new policy reserves cafes, patios, and restrooms exclusively for paying customers and staff [2] - A customer is defined as anyone making a purchase or accompanying someone making a purchase [4] Implementation Details - The policy change will take effect on January 27 in all North American stores [4] - Signs displaying the new code of conduct will be posted in every store [4] - Staff will be trained to enforce the policy and may request violators to leave, with potential support from local law enforcement if necessary [4] Rationale and Context - The change aims to prioritize paying customers who wish to enjoy the cafes or use restrooms during their visit [3] - This reversal follows a 2018 open-door policy implemented after a controversial incident in Philadelphia where two Black men were arrested for sitting in a store without making a purchase [6] - The company's CEO, Brian Niccol, previously expressed a vision for Starbucks to serve as a "third space" for people to hang out [6] Customer Experience - Starbucks aims to create inviting spaces with comfortable seating and thoughtful design, distinguishing between "to-go" and "for-here" service [5]