Core Points - Starbucks has reversed its North American policy, requiring patrons to make a purchase to use the facilities [1][2] - The new coffeehouse code of conduct aims to prioritize store spaces for paying customers and outlines prohibited behaviors [2][4] - This policy change marks a departure from the open-door policy established after a controversial incident in 2018 [5][6] Policy Changes - Patrons in the US and Canada must now buy something or leave the store [1] - The new code of conduct includes rules against vaping, smoking, discrimination, harassment, begging, and consuming outside alcohol [4] - Non-compliance with the rules may result in being asked to leave or police involvement [2][4] Background Context - The reversal of the policy comes amid challenges for Starbucks, including slowed sales and a recent change in leadership [6] - The previous open-door policy was implemented in response to a high-profile incident involving the arrest of two black men in a Philadelphia store [5][6]
Starbucks reverses store policy with UK impact unclear