Lyft and Anthropic Partner on AI Products for Ridesharing

Ridesharing company Lyft and artificial intelligence firm Anthropic said Thursday (Feb. 6) that they are working together to create AI products to serve Lyft’s riders and drivers.The first phase of the collaboration is already underway, with Lyft’s customer care AI assistant being powered by Anthropic’s AI model, Claude, via Amazon Bedrock, Anthropic said in a Thursday press release.This AI assistant handles thousands of customers inquiries each day, transitions complex cases to human specialists when neede ...