Core Viewpoint - Winnebago Industries' marine brands, Barletta Pontoon Boats and Chris-Craft, received the 2024 Customer Satisfaction Index (CSI) Awards, highlighting their commitment to customer satisfaction in the marine industry [1][2]. Company Overview - Winnebago Industries is a leading North American manufacturer of outdoor lifestyle products, including motorhomes, travel trailers, and marine products [5]. - The company operates under several brands, including Winnebago, Grand Design, Chris-Craft, Newmar, and Barletta, and is committed to sustainable innovation and vertical integration [5]. Customer Satisfaction Awards - The Marine Industry Customer Satisfaction Awards are based on customer surveys and recognize manufacturers and dealers with the highest overall satisfaction ratings [2]. - The CSI program surveys over 175,000 new boat owners annually, aiming to enhance customer experience and support industry growth [3]. Recognition and Achievements - Chris-Craft has achieved the highest level of customer satisfaction for 17 consecutive years, reflecting its dedication to craftsmanship and innovation [3]. - Barletta Boats has been recognized for the sixth consecutive year, emphasizing the quality of its pontoon boats and the pride of its employees [4]. Innovation Recognition - Chris-Craft's Sportster 28 model received an honorable mention in the Innovation Awards for the bowrider category, showcasing the brand's commitment to innovation in the boating industry [4]. Brand Specifics - Chris-Craft, established in 1874, is known for its craftsmanship and quality, offering a range of sterndrive and outboard powerboat models [6]. - Barletta Boats, founded in 2017, focuses on high-quality, innovative products and has rapidly grown in the pontoon segment with a strong dealer network [7][8].
Barletta Boats and Chris-Craft Recognized by the National Marine Manufacturers Association for Customer Satisfaction Excellence at Miami International Boat Show