中信消金接入DeepSeek大模型

Core Insights - CITIC Consumer Finance has integrated the DeepSeek large model into its self-developed "Xinzhi" one-stop large model service platform, becoming one of the first consumer finance companies to adopt advanced AI large models [1] Group 1: Intelligent Quality Inspection - In the area of intelligent quality inspection, the application of DeepSeek technology has increased the comprehensive accuracy rate of voice recognition in customer service and collection operations to 97%, a 5 percentage point improvement over traditional AI solutions [1] - This enhancement has effectively improved the company's ability to preemptively mitigate credit risks [1] Group 2: Knowledge Base Retrieval - The DeepSeek inference model enables precise extraction of consumer finance expertise, policies, regulations, and market dynamics from vast data, creating a real-time updated intelligent knowledge base [1] - This advancement facilitates intelligent decision-making capabilities for the company [1] Group 3: Model Performance Enhancement - The "Xinzhi" large model service platform combines a mixture of experts framework (MoE) with knowledge graph semantic retrieval technology, significantly enhancing model performance [1] - The application of the DeepSeek large model accelerates the growth of the "Xinzhi" platform in multi-task processing capabilities, computational efficiency, and overall effectiveness [1] Group 4: Future Directions - CITIC Consumer Finance plans to continue deepening its application of financial technology across various dimensions, including intelligent risk control and smart office scenarios [1] - The company aims to actively explore the integration of innovative technologies with business operations, keeping pace with the digital and intelligent transformation trends in the industry [1]