Amazon makes Zoom the 'standard' app for internal meetings and starts using Microsoft 365 tools, internal memo shows

Core Points - Amazon is officially adopting Zoom as its primary meeting application, replacing its own Chime application [1][2][7] - The decision to replace Chime is attributed to its limited external use and the availability of better collaboration solutions from partners [2][3] - Amazon is also rolling out Microsoft's 365 productivity tools internally, committing to spend $1 billion over five years [4][7] Summary by Category Meeting Applications - Zoom will replace Amazon Chime as the standard meeting application for internal meetings at Amazon [1][2] - Chime, launched in 2017, had limited external use, prompting the shift to Zoom [2][7] - Microsoft Teams will be available for meetings requiring full integration with M365, while Cisco Webex will be used for meetings with Cisco customers [5] Productivity Tools - Amazon has begun implementing Microsoft's 365 tools, allowing employees access to applications like Outlook, Word, Excel, and PowerPoint [4][7] - The migration to Microsoft's cloud applications will occur on a rolling basis [4]