WalkMe .(US:WKME) Globenewswire·2025-02-25 14:00Core Insights - The report highlights a significant gap between executives' confidence in AI transformation goals (79%) and employees' readiness, with only 28% feeling adequately trained and 25% able to use AI efficiently [1][2][4] AI Investment and Digital Adoption - Enterprises lost over $104 million in 2024 due to underutilized technology and poor productivity practices [2] - AI spending is projected to increase by 64% in 2025, from $14 million to $23 million at large enterprises [2] - Implementing a single digital adoption best practice can nearly triple digital transformation ROI from 22% to 64% [2] Employee Engagement and Software Usage - There is a significant discrepancy in software usage perception; executives believe an average of 37 applications are in use, while actual usage is 625 applications, a 17-fold difference [4] - Employees face technology frustrations, wasting an average of 36 working days a year [7] Organizational Strategies and Recommendations - 93% of enterprises are reevaluating key parts of their digital organization due to AI, including IT infrastructure and talent [5] - Organizations are encouraged to adopt a "WalkMe first" approach to ensure seamless and scalable AI adoption [5] Digital Adoption Trends - Average digital adoption investment rose from $2.8 million in 2023 to $5.1 million in 2025 [7] - 73% of large organizations now have six or more people responsible for driving software adoption, up from 63% in 2024 [7]