Core Insights - Sunrun has been awarded the 2025 Platinum Solar Award and the Preferred Partner Award by BestCompany.com, recognizing its commitment to customer satisfaction, innovation, and industry leadership [1][2][3] Group 1: Awards and Recognition - Sunrun's customer-first approach has led to significant investments in service, resulting in high Net Promoter Scores and positive customer experiences [2][4] - The company has also been recognized as a Sustainability Innovator in Good Housekeeping's 2025 Home Renovation Awards and received the 2024 Excellence in Customer Service Award from the Business Intelligence Group [3] Group 2: Customer Experience and Services - Sunrun offers a comprehensive maintenance, monitoring, and repair program, including 24/7 system monitoring, free maintenance and repairs, and a solar performance guarantee [4] - The company's Net Promoter Score at the time of installation reached 76 points in 2024, indicating a high level of customer trust and satisfaction [4] Group 3: Company Overview - Founded in 2007, Sunrun revolutionized the solar industry by removing financial barriers and providing access to renewable energy through subscription services [5] - The company focuses on residential solar and storage solutions with no upfront costs, enhancing energy security and predictability for customers [5]
Sunrun Earns Best Company's 2025 Platinum Solar Award and Preferred Partner Award