Sunrun(RUN) Newsfilter·2025-03-05 13:00Core Insights - Sunrun has been awarded the 2025 Platinum Solar Award and the exclusive Preferred Partner Award by BestCompany.com, recognizing its commitment to customer satisfaction, innovation, and industry leadership [1][2] - The company's focus on customer experience is highlighted by its strong Net Promoter Scores and positive customer reviews, reflecting a customer-first approach [2][4] - Sunrun's financial stability and strong partnerships have been key factors in its recognition, especially in a changing industry landscape [3] Company Achievements - Sunrun has also been recognized as a Sustainability Innovator in Good Housekeeping's 2025 Home Renovation Awards and received the 2024 Excellence in Customer Service Award from the Business Intelligence Group [3] - The company earned a 2024 Silver Stevie® Award for Achievement in Customer Experience, further emphasizing its commitment to customer service [3] Customer Experience - Sunrun offers a comprehensive maintenance, monitoring, and repair program, including 24/7 system monitoring, free maintenance and repairs, and a solar performance guarantee [4] - The company's Net Promoter Score at the time of installation reached 76 points in 2024, a level achieved by only the most trusted consumer brands [4] Business Model - Sunrun revolutionized the solar industry by removing financial barriers and providing access to renewable energy through a subscription service model, offering residential solar and storage with no upfront costs [5] - The company connects homes to clean energy, providing energy security, predictability, and peace of mind while managing energy services that benefit communities and utilities [5]