Starbucks CEO tells employees to be more effective after fresh round of layoffs

Starbucks CEO Brian Niccol implored employees during an internal forum to make decisions more efficiently and to take ownership of them, reiterating his commitment to drastically improve operations in order to attract more customers back into stores. "We’re not effective on how things get to the store, and we’re not effective in making decisions and then holding each other accountable to those decisions," Niccol said during the forum. "This is why we had to make the changes that we had to make."Since taking ...