金健米业: 金健米业股份有限公司舆情应对管理制度

Core Viewpoint - The document outlines the public opinion response management system of Jin Jian Rice Industry Co., Ltd, emphasizing the establishment of an effective rapid response and emergency handling mechanism to improve public opinion management and maintain the company's image [1][2]. Group 1: General Principles - The management of public opinion is guided by the socialist ideology with Chinese characteristics and aims to implement the directives from the Party's congresses and local government [1]. - The principles of public opinion management include honest and compliant information disclosure, effective communication, and timely response to public sentiment [1][2]. Group 2: Organizational Structure - A public opinion response management leadership group is established, led by the chairman, with other executives and relevant department heads as members [1][2]. - The leadership group is responsible for decision-making, coordinating responses, and managing communication with regulatory bodies [1][3]. Group 3: Responsibilities - The leadership group is tasked with monitoring public sentiment, analyzing risks, and determining the necessary response measures [1][3]. - Various departments, including legal, human resources, and quality management, have specific roles in monitoring and addressing public opinion issues [2][3]. Group 4: Response Principles - The response to public opinion should be quick, sincere, and coordinated, ensuring consistent messaging and addressing media inquiries truthfully [3][4]. - The company aims to turn crises into opportunities by maintaining a systematic approach to public opinion management [3][4]. Group 5: Handling Procedures - Public opinion monitoring includes various media channels, and the company must respond promptly to significant public sentiment events [3][4]. - The company must prepare official statements and coordinate with local authorities to manage harmful information effectively [4][5]. Group 6: Accountability and Improvement - The document outlines accountability measures for employees who fail to report public opinion issues promptly, including potential disciplinary actions [5][6]. - Continuous improvement in public opinion management capabilities is emphasized through regular assessments and updates to the response strategies [5][6].