TTEC (US:TTEC) Prnewswireยท2025-04-03 12:08Core Insights - TTEC Holdings Inc. has been awarded the 2024 CX Evolution Partner of the Year Award by Genesys, recognizing its leadership in customer experience (CX) technology and services [1][3] - TTEC Digital has a long-standing partnership with Genesys, having successfully led numerous customers to cloud migration and demonstrating comprehensive CX transformation capabilities [2][4] Company Overview - TTEC Holdings, Inc. is a global innovator in AI-enabled digital CX solutions, serving a diverse range of brands and focusing on enhancing customer journeys through advanced technology [6] - The company operates through two main divisions: TTEC Digital, which specializes in omnichannel contact center technology and analytics, and TTEC Engage, which focuses on customer engagement and support services [6] Partnership and Recognition - TTEC Digital has been recognized 15 times by Genesys in various Partner of the Year categories, highlighting its significant contributions to the Genesys ecosystem [3] - The company has over 300 employees dedicated to serving Genesys clients and holds more than 400 Genesys certifications, showcasing its expertise and commitment to excellence in customer experience [4]