Highlights Bank of America is investing 4billioninAIandnewtechinitiativesin2025,nearlyathirdofitstotaltechbudget.Morethan904 billion in AI and new tech initiatives in 2025, nearly a third of its total tech budget. More than 90% of BofA employees use the internal AI assistant, reducing IT support calls by more than half. AI tools are driving measurable gains across development, training, customer service and client engagement areas at BofA. Bank of America is allocating 4billioninAIandnewtechinitiativesin2025,nearlyathirdofitstotaltechbudget.Morethan904 billion — or nearly a third of its overall technology budget for this year — toward new initiatives inclu ...
Bank of America(BAC) PYMNTS.com·2025-04-08 18:02