中国人寿财险山东省分公司打造长护险样板 守护农村失能人员

Core Viewpoint - The China Life Property & Casualty Insurance Shandong Branch is actively developing a comprehensive long-term care insurance service model, focusing on collaboration with medical and nursing institutions to provide extensive coverage and support for disabled individuals [1][2]. Group 1: Long-term Care Insurance Implementation - The company has undertaken long-term care insurance projects in 34 counties across 8 cities, covering a population of 9.56 million and providing risk protection amounting to 2.5 trillion yuan [1]. - It has provided care services for 520,000 disabled individuals, with total long-term care expenses reaching 284 million yuan [1]. Group 2: Service Quality Enhancement - The long-term care insurance is designed for individuals in a state of disability for over six months, addressing their basic living and medical care needs [2]. - The company has established a specialized management and service team of nearly 100 professionals to ensure standardized and professional handling of care services [2]. Group 3: Rural Care Solutions - To address the challenges faced by disabled individuals in rural areas, the company has set up service points in towns and villages, utilizing a dual approach of "grid-based investigation + digital empowerment" [3]. - The company has integrated resources from idle nursing homes to create centralized care service points, allowing 737 disabled individuals to receive home care services [3]. Group 4: Comprehensive Care Services - The company has strengthened management and collaboration with over 360 medical and nursing institutions, enhancing the skills and professionalism of more than 4,000 healthcare workers [4]. - It has introduced a three-dimensional service model combining care services, respite services, and family empowerment, providing comprehensive support to disabled elderly individuals [4]. Group 5: Future Development Plans - The company aims to continuously improve service efficiency and deepen innovative practices, such as integrating long-term care insurance with home modifications and smart elderly care solutions [5].