Core Viewpoint - The China Railway 12306 website experienced login issues on April 16 due to high ticket purchasing demand, prompting the company to recommend using the Alipay app for ticket purchases to ensure service guarantees [2][3]. Group 1: System Performance and Issues - On April 16, the 12306 website faced login failures and other operational issues, attributed to excessive user traffic [2]. - The China National Railway Group (CNRG) is actively working to resolve these issues and has optimized the 12306 system's resource allocation and network bandwidth to handle increased traffic [3]. - The last significant peak load test for the 12306 system occurred during the 2025 Spring Festival ticketing period, where it managed to reject 37.14 million abnormal login requests [4]. Group 2: Ticketing and Customer Service - CNRG emphasizes that the 12306 website and mobile app are the only official channels for purchasing train tickets, with no authorization given to third-party platforms [4]. - During the upcoming May Day holiday, the railway is expected to operate over 12,000 passenger trains daily, utilizing big data to monitor passenger flow and adjust services accordingly [4]. - The highest single-day ticket sales record for the 12306 website was 20.901 million tickets on January 25, 2024, with an access volume of 83.03 billion times [5].
12306网站因购票人数过多无法登录 官方回应可从支付宝登录
Zhong Guo Jing Ying Bao·2025-04-16 04:43