Core Viewpoint - Harbin Bank is enhancing its services for the elderly by introducing "Elderly Financial Specialty Services" to facilitate pension certification and other financial transactions, addressing the challenges faced by senior citizens in the digital age [1][2][3] Group 1: Service Implementation - Harbin Bank has launched a series of services aimed at assisting elderly clients with pension certification, allowing them to complete these processes with the help of bank staff [1][2] - The bank has established self-service devices across its branches to streamline the pension certification process, ensuring that retirees can access services conveniently near their homes [2] - The bank's efforts include cross-province services for social security card transactions, catering to elderly clients who may reside in different locations [2] Group 2: Commitment to Elderly Care - Harbin Bank is committed to creating a one-stop platform for elderly financial services, focusing on personalized and diverse financial needs of senior clients [2] - The bank has implemented various policies and standards to ensure that its services are age-friendly, including the establishment of evaluation norms for service demonstration points [3] - The bank conducts themed activities to promote respect and care for the elderly, further enhancing its engagement with this demographic [3]
哈尔滨银行聚焦“银发一族”需求 做好养老金融大文章