广发银行一揽子服务提升湾区居民幸福感

Core Insights - The article emphasizes the importance of digital, convenient, and integrated social security services in improving the quality of life for residents in the Guangdong-Hong Kong-Macao Greater Bay Area amidst rapid development and an aging population [1] Group 1: Company Initiatives - Guangfa Bank has been dedicated to social security services for 25 years, starting with the issuance of the first social security card in Guangdong in 1999, which significantly improved the medical expense settlement process for residents [2] - The bank launched the electronic social security card in 2018, integrating various services such as social security, government services, urban services, and mobile payments, allowing users to access services online without leaving home [2] - In 2019, the third generation of social security cards was introduced, featuring contactless reading capabilities and enhanced application scenarios, with the ability to issue cards in as little as 5 minutes through facial recognition technology [2] Group 2: Service Coverage and Integration - Guangfa Bank is the only national joint-stock bank that covers all cities in the Greater Bay Area, providing comprehensive social security card services across Guangdong Province [3] - The bank has integrated the third-generation social security card with the "National Transportation Card" function, facilitating travel across over 330 cities in China, Hong Kong, and Macau [3] - The establishment of "social security and banking integration" service points in various cities aims to provide one-stop services for social security needs, extending services from government windows to bank branches [3] Group 3: Cross-Border Services - The bank has introduced a "cross-border one-stop service" for Macau residents to access social security services in Zhuhai, enhancing convenience for residents seeking public services [4] - A "smart service station" was set up at the Luohu port to provide policy consultation and social security card services for residents traveling between Hong Kong and Macau [4] Group 4: Internationalization Efforts - Guangfa Bank issued Guangdong's first integrated card for foreign work permits and social security, simplifying the process for foreigners living and working in China [5] - The card allows foreign workers to access work permit information and social security services through an electronic app, promoting the integration of international talent into the Greater Bay Area [5] - The bank aims to continue enhancing social security services as a foundation for public welfare, aligning with national development goals and improving the quality of life for residents [5]