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“学成毕业” 导盲犬陪伴使用者乘坐南航航班无障碍出行
Zhong Guo Min Hang Wang·2025-04-29 04:53

Core Viewpoint - China Southern Airlines (CSA) has successfully facilitated the first independent air travel for visually impaired passengers accompanied by guide dogs, marking a significant step in enhancing accessibility in air travel [1][3]. Group 1: Company Initiatives - CSA's Dalian branch has established a dedicated support team for visually impaired travelers with guide dogs, ensuring a smooth travel experience from ticket purchase to arrival at the destination [3][5]. - The airline has developed and refined service guidelines specifically for guide dog passengers, enhancing the overall travel process and ensuring compliance with accessibility standards [3][6]. Group 2: Social Impact - The initiative has fostered a positive societal change, with increased acceptance and support from other passengers towards visually impaired individuals and their guide dogs, reflecting a growing awareness and compassion within the community [5]. - CSA's commitment to improving accessibility is further demonstrated through ongoing training for staff and the enhancement of facilities to support travelers with disabilities, aligning with the company's mission to create a welcoming travel environment [6].