Core Points - The article highlights a successful operation at Hohhot Airport where six passengers carrying human organs were assisted to board flight DR5065, showcasing the commitment to "genuine service" [1][3][4] - The ground service team, including contractors Zhonglian Travel Service and Zhonglian Check-in, quickly switched to "wartime mode" to ensure efficient handling of the special passengers [1][4] - The entire process involved close cooperation among staff, from check-in to security and boarding, emphasizing the importance of service standards developed through repeated practice and optimization [1][4] Summary by Sections - Service Execution: The ground service team established a green channel for the six passengers, ensuring rapid check-in and smooth passage through security [1][3] - Team Coordination: Staff members were well-prepared, with service angels ready to assist and boarding staff communicating effectively with the flight crew to confirm details [1][3] - Future Commitment: Hohhot Airport aims to continue enhancing service quality and detail, striving to provide a warm and efficient travel experience for all passengers [4]
争分夺秒,呼和浩特机场“全流程一体化”服务为生命护航
Zhong Guo Min Hang Wang·2025-04-29 09:10